Unified Property Management/Cordary Apartments    |    Beatriz Ferreira, Brettt Gerlock    |    Torrance    ,    California 90510    Landlord Complaint 20-1794

Moved in on May 4, 20011 started having bites a month(June) after moving in. Scares at first as days went by the bites became larger and more frequent. Did research online found it was bed bug bites. We (Ronald and Olivia) Never had them before. Just moved in on May 2001 once I searched for them and found them I reported them to onsite manager Beatriz Ferreira (July 25, 2011) over the phone where she did mention the apartment building did have a bed bug outbreak years ago and that they were difficult to exterminate Went on to say she would contact property management company for approval to get exterminator to treat apartment for bed bugs. Property Management supervisor visited our apartment unannounced on 8/2/2011 was rudely asking questions on whether we have had this problem before which we informed him we did not we was reaching and consistently placing blame on us saying we brought them here. He left and said he would be in tough. I immediately find my rental agreement in search of the Property Management company's Contact Information to try and file a complaint with the RPA but find that their is no information only their name Unified Property Management I emailed the onsite manager and she refused to give me any information she said she would try and give it tome once she found it. She emailed me back only after I said it was urgent. She only gave me a phone number but no address.Today 8/5/2011 we get a phone call form Beatriz our on site manager stating that the property management company is holding us responsible for the bed bugs and would not pay for extermination. I called Beatriz back and informed her that legally the property management's information should have been provided to us on our rental agreement and that she needed to provide me with and address, phone number and person to contact at that moment. She only gave me a PO Box address and the name Brett Gerlock and his phone number. She said she didn't know if she could give me the information because she didn't want to get in trouble with her supervisor Brett Gerlock.