Landlord Complaint Record: #20-1843

Lakes at Lionsgate    |    LIONSGATE MANAGEMENT, LLC    |    Overland park    ,    Kansas 66223    Landlord Complaint 20-1843


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CASE CLOSED FORCE REQUIRED Oct 7, 2011


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 20-1843 Filing Date : Aug 16, 2011
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : LIONSGATE MANAGEMENT, LLC RENTER : Kept Private
Property Name : Lakes at Lionsgate      
Address : 6705 141st St Address : Kept Private
City, State - Zip : Overland park, Kansas - 66223. City, State - Zip : Overland park, Kansas - .
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bedbug treatment
Fair Resolution according to renter :
  1. Landlord should bear the expenses of bedbug removal treatment

RENTAL DETAILS
Address               :   6808 W 141ST TER APT 3207
City, State - Zip   :   OVERLAND PARK, KS - 66223 4832.

COMPLAINT DETAILS (from renter)

I noticed a bedbug in my apartment on Saturday 13th August and reported it to the leasing office. We never had bedbugs before for the past 1.5 years. My roommate and I are working professionals and do not spend a lot of time travelling outside. We also do not have many friends/relatives coming into our place. We suspect that the bedbugs might have been spread through walls etc. from neighbors. However, landlord is trying to put the blame on me for causing this and wants me to bear the entire expense of $1100 + taxes for the heat treatment for bedbug removal. Being a landlord they should be responsible for making my apartment a safe habitat and bear the expenses for the bedbug removal treatment

LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Sep 21, 2011 144.230.63.56 It seems like this complaint is of no use. The Landlord has sent us a notice to us saying that the Bedbug treatment amount should be paid in full by 10/03 failing which they will take an action. It has been more than a month I filed this complaint and there was no update. Please do not squeeze money if you cannot do any justice to the problem.

INVESTIGATING AGENT - REMARKS (8)
Agent Date Response
Agent Oct 7, 2011 LANDLORD REFUSAL: Despite repeated attempts both written and verbal, the Landlord/ Manager has refused to respond to the complaint. Due to the landlords refusal to cooperate with RPA Mediation, the RPA has no choice but to close this case. The tenant will need to seek other legal options such as court.
Agent Aug 29, 2011 LANDLORD RESPONSE DATE: Landlord is expected to respond no later than: September 5th, 2011 by 7pm
Agent Aug 29, 2011 EXPECTED LANDLORD RESPONSE: Written notice is being mailed to the landlord and expected to arrive in 3 business days. Following delivery the landlord will have 3 business days to respond. Pending landlord response.
Agent Aug 29, 2011 MAILING PREPARED: Agent has prepared case for mailing.
Agent Aug 29, 2011 COMPLAINT NOTICE: Agent has prepared an official complaint notice and will be attaching the notice to a bonded copy of the case. Pending Mailing...
Agent Aug 29, 2011 CASE REVIEW: Agent has reviewed the case and is preparing complaint notice and paperwork.
Agent Aug 29, 2011 CASE ACCEPTED: Agent has accepted the case and is will be reviewing the case details.
Agent Aug 29, 2011 CASE ASSIGNED: An RPA Agent has been assigned to mediate this case. Pending case acceptance.