Landlord Complaint Record: #21-8109

Edgemont Estates    |    Gia Davis    |    Los Angeles    ,    California 90029    Landlord Complaint 21-8109


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CASE CLOSED FORCE REQUIRED Nov 30, -1


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 21-8109 Filing Date : May 25, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code 4 Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Gia Davis RENTER : Kept Private
Property Name : Edgemont Estates      
Address : 1237 N. Edgemont, #100 Address : Kept Private
City, State - Zip : Los Angeles, California - 90029. City, State - Zip : Los Angeles, California - 90029.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Bed Bug Infestation/Inadequate Fix
Fair Resolution according to renter :
  1. Thoroughly steam treat the apartment and my belongings along with pesticide application

RENTAL DETAILS
Address               :   1237 N EDGEMONT ST APT 109
City, State - Zip   :   LOS ANGELES, CA - 90029 1594.

COMPLAINT DETAILS (from renter)

A bit after moving into this studio apartment, I began to notice that I was itchy and had small bites in suspicious patterns. I asked the manager to inspect the apartment, which they did and supposedly found no signs of nesting. Later, I actually saw a live bug and reported it to management. My apartment was treated with pesticides and pursuant to all of the instructions, I washed all of my belongings, and prepped my apartment for proper treatment. In addition, I purchased mattress encasements, plastic bins for my books, and other limited application pesticides. I also purchased diatomaceous earth, which I regularly apply along the baseboards and around my bed. Two months after this pesticide treatment, I began to notice bites again. Recently, I have spotted live bugs in various stages. After all of my trouble and expense just 2 months ago, I am right back where I started. I have since learned that there are several units including my neighbor across the hall that has this problem. Her apartment has been sprayed 3 separate times. On the bed bug report online, past tenants wrote that the building has had a problem since 2007. The manager told me that the pest company said that these pests do not travel from unit to unit, but any superficial internet research will tell you that is not the truth. In fact, since my neighbors were sprayed, I think they have migrated back to my apartment. Because of improper treatment, I believe the bugs are probably in the walls of the building at this point. The management owes it to all of the tenants to thoroughly treat the building, rather than just spraying pesticides every now and again--a technique that is shown not to have long-lasting effects. I will definitely be moving when my lease is up at the end of July 2012, but I am extremely worried that because this apartment and my neighbors' have not been properly treated, the bugs will hitch a ride to my next dwelling. As a resolution to this issue, I would like to hire a pest control company to come in to steam or heat treat /apply pesticides to my apartment and my belongings shortly before I move out, and have management pay for it. Proper heat treatment is the only real way to deal with this, as pesticides alone are not enough.


LANDLORD / TENANT RESPONSES (1)
From Date IP Address Response
Renter Jun 4, 2012 76.193.106.99 1.please add the landlord email to the file: edgemont.normandie@gmail.com


INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Jun 14, 2012 The case has been resolved as 'Force Required' !.

SYSTEM Jun 14, 2012 You did not respond to landlord resolution so case has been closed.

SYSTEM Jun 14, 2012
You have missed your deadline.

SYSTEM May 27, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM May 27, 2012
Please respond to complaint within 2012-05-34.


SYSTEM May 27, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 21-8109.

SYSTEM May 27, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord

SYSTEM May 27, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.

SYSTEM May 27, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.

SYSTEM May 27, 2012
Your Complaint 21-8109 has been accepted by RPA system.Now it is in process.


SYSTEM May 25, 2012 Complaint has been field.