Landlord Complaint Record: #22-9935

Deborah Ball Realty    |    Lexington    ,    Kentucky 40513    Landlord Complaint 22-9935


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CASE CLOSED FORCE REQUIRED Mar 4, 2013


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 22-9935 Filing Date : Jul 13, 2012
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 15, 2012 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Deborah Ball Realty RENTER : Kept Private
Property Name :      
Address : 989 Governors Lane Suite 180 Address : Kept Private
City, State - Zip : Lexington, Kentucky - 40513. City, State - Zip : Sadieville, Kentucky - 40370.
Phone : Kept Private Phone : Kept Private

COMPLAINT : bedbug infestation
Fair Resolution according to renter :
  1. treat house for bedbug /vermin, reimburse for costs-RPA fees, prior treatment

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Informed landlord of bedbug infestation-explained that we had been experiencing bites since couple weeks after moving in, but did not realize we had bedbugs until March /April having never had them before-thought it was mosquitoes, fleas ??? The Realtor insisted we brought them in-from grocery store or gas station? as we had not traveled since moving in. They refused to help at all with treatment & we could not afford the $500 up front that their pest co. required. Rebecca has allergy to bedbug bites and has multiple lesions on hands,arms, neck & legs which has resulted in missing work as she is a RN & can't work with open lesions due to risk of infection, also must take Benadryl daily & use HC creams. Have attempted to do all we can-mattress & box springs covers, traps, manual removal but still have problem. Have requested monetary assistance to no avail.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (8)
Agent Date Response
SYSTEM Mar 4, 2013 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Jul 15, 2012 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 21, 2012 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 22-9935 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 15, 2012 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 22-9935.
SYSTEM Jul 15, 2012 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jul 15, 2012 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jul 15, 2012 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jul 15, 2012 Complaint Accepted by System
SYSTEM Jul 13, 2012 Complaint 22-9935 has been filed.