WOODCREST APARTMENTS    |    WOODCREST APARTMENTS    |    WESTLAND    ,    Michigan 48185    Landlord Complaint 23-0111

Back in April, a drain pipe busted under my apartment. The maitenance people came in and tore up the concrete floor and busted a hole in the wall to fix the drain. They attempted to fix the floor, but did a poor job. After many complaints, it took them 3 months to finish repairing the wall in the living room. On 8/14, I came home from work to find my apartment full of maintenance people and about 1" of raw sewage and black water flooding my entire apartment. However, the water line on the wall and several boxes in my storage room would indicate the water level at around 2”-3”. The sewer line had clogged and backed up through the laundry room floor drain whiich is across the hall, and flooded my apartment. The complex never called to notify me of the problem, nor did they ask for permission to enter. The maintenance people had entered my apartment without permission, and had plenty of time to move my furniture and damaging some of it, so the apartment knew about the problem and had plenty of time to call me. Once, I found out what the problem was, I gathered my clothes and left. I then spoke with the Toxic Hotline from the state of Michigan (MDEQ) and was told that because the sewage entered my apartment, any pourous fabric, including carpet and upolstered furniture should be deemed unsalvageable. The complox never offered to put me up in a hotel while this clean-up was going on, nor have they made any inquiries to my needs. When I left the complex, I called the office and talked with Lisa. She told me that the complex could do nothing regarding what damage might have occured to my property and that my only recourse is to file a claim with my insurance company. When I called to file a claim with Allstate under my renters insurance policy, I found out that my policy does not cover sewer back-ups. I returned to the apartment yesterday afternoon to retreive other items that I didn't want stolen, and found that the maintemance crew had put 4 heater blowers under the carpet, I assume in an attempt to dry it out. The problem with that is now dangerous bacteria has been allowed to go airborn, and I am afraid to re-enter the apartment and especially retrieve any more of my belongings for bacteria and mold contamination. I would like to know my legal rights as I am now forced to find other living arangements..