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Latest Activity : Response from SYSTEM on Nov 19, 2012.
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| RENTAL DETAILS |
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Currently living in Rental : No
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Property Type :
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| Rent |
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Beds |
: 0 |
Address :
City, State - Zip : , - . |
| Deposit |
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Baths |
: 0 |
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Number of People in Household :
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| PRECEDING CIRCUMSTANCES |
| Renter has contacted landlord about problem |
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No |
Written Contract |
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No |
| Landlord has attempted to resolve problem |
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Problem is ongoing |
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| COMPLAINT DETAILS (from renter) |
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House was spotless spent 3 days cleaning, knew that landlord would come up with something, so spent additional time mopping ceiling, bleach mopping kitchen and entire bathroom, ect. One of landlpords employees did final walk through and commented that it was one of the cleanest rentals they had ever had returned. I agree to the lawn care (excessive at $215), 2 drip pans for $6.28, and a lithium battery for $8.49. Landlord did a walk through 3 weeks before we moved and everything was O.K. He asked about a blind that was already broke when we moved in and Rick agreed. These other charges are fake, at the very least may be considered normal wear & tear, but I am not even agreeing to that as the entire place was cleaner and in better repair than when I moved in.
Landlord has sent me a letter saying that he is keeping $962.46, there was no check included for the $387.54. I called him and he said that the check was sent seperately and had been returned due to an incorrect address. Letter he sent was dated 10.30.12, and post marked 10.31.12. We vacated the property on 10.4.12 as requested.
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| INVESTIGATING AGENT - REMARKS (11) |
| Agent |
Date |
Response |
| SYSTEM |
Nov 19, 2012 |
Landlord Second response dead-line November 26, 2012
has been set for complaint 23-0480 |
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| SYSTEM |
Nov 19, 2012 |
2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice) |
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| SYSTEM |
Nov 17, 2012 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: November 16, 2012 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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| SYSTEM |
Nov 17, 2012 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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| SYSTEM |
Nov 9, 2012 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 15, 2012
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0480 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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| SYSTEM |
Nov 9, 2012 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0480. |
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| SYSTEM |
Nov 9, 2012 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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| SYSTEM |
Nov 9, 2012 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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| SYSTEM |
Nov 9, 2012 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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| SYSTEM |
Nov 9, 2012 |
Complaint Accepted by System |
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| SYSTEM |
Nov 6, 2012 |
Complaint 23-0480 has been filed. |
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