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| CASE CLOSED |
FORCE REQUIRED |
Mar 26, 2013 |
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| RENTAL DETAILS |
Address : 2061 MISSION ST APT 8
City, State - Zip : SAN FRANCISCO, CA - 94110 1200. |
| COMPLAINT DETAILS (from renter) |
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My current apartment, unit 8, is infested with Bed Bugs. The infestation covers my bed and couch. I see them crawling on the floor and sometimes the wall. I never before encountered this before, I first thought they were ticks from some neighbors' dog, and didn't think much of them. It was not until i throughly searched my furniture and did a search on the bugs I found before I found out what they were.
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| INVESTIGATING AGENT - REMARKS (13) |
| Agent |
Date |
Response |
| SYSTEM |
Mar 26, 2013 |
FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition. |
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| SYSTEM |
Jan 19, 2013 |
Landlord Second response dead-line January 26, 2013
has been set for complaint 23-0878 |
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| SYSTEM |
Jan 19, 2013 |
2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice) |
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| SYSTEM |
Jan 17, 2013 |
LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: January 16, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE. |
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| SYSTEM |
Jan 17, 2013 |
PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice. |
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| SYSTEM |
Jan 9, 2013 |
CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail: A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing. |
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| SYSTEM |
Jan 9, 2013 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: January 15, 2013
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-0878 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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| SYSTEM |
Jan 9, 2013 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-0878. |
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| SYSTEM |
Jan 9, 2013 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord |
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| SYSTEM |
Jan 9, 2013 |
AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent. |
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| SYSTEM |
Jan 9, 2013 |
EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant. |
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| SYSTEM |
Jan 9, 2013 |
Complaint Accepted by RPA and is pending further processing. |
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| SYSTEM |
Jan 8, 2013 |
Complaint 23-0878 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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