Landlord Complaint Record: #23-1368

Park Villa    |    P. Donald White, Jr    |    Shreveport    ,    Louisiana 71105    Landlord Complaint 23-1368


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CASE CLOSED RESOLVED Oct 29, 2013


RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.
 



Case Number : 23-1368 Filing Date : Mar 11, 2013
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 25, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Mar 22, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : P. Donald White, Jr RENTER : Kept Private
Property Name : Park Villa      
Address : 4220 Reily Lane Address : Kept Private
City, State - Zip : Shreveport, Louisiana - 71105. City, State - Zip : Bossier City, Louisiana - 71112.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Delay of occupancy and Breach of lease agreement
Fair Resolution according to renter :
  1. Lease termination; Rent refund

RENTAL DETAILS
Address               :   4220 Reily Lane
City, State - Zip   :   Shreveport, Louisiana - 71105.

COMPLAINT DETAILS (from renter)

An overflowing toilet and bathtub prevented my roommate and myself from moving in. According to the lease, we had three days to terminate our lease due to these issues. The two separate landlord/ managers that I've spoken with refuse to allow this to happen! They are failing to honor the segment of my lease on line 16 under "Delayed Occupancy." I have now contacted two separate lawyers who are ready to assist me with the termination of this lease. I signed our lease to move in on Saturday, gave verbal notice of termination on Sunday and a written notice on Monday! I followed everything as stated in the agreement, however, the two managers continue to tell me "This can't happen. Our boss is an attorney and he won't let you terminate your lease." So, I've been forced to contact two lawyers at this point.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Mar 29, 2013 98.174.58.247 Offer an Alternative Resolution.

INVESTIGATING AGENT - REMARKS (14)
Agent Date Response
SYSTEM Oct 29, 2013 CASE RESOLVED: This complaint has is now closed with a disposition of RESOLVED.
SYSTEM Mar 22, 2013 Landlord Second response dead-line March 29, 2013 has been set for complaint 23-1368
SYSTEM Mar 22, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Mar 20, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 19, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 20, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 12, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Mar 12, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 18, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-1368 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 12, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-1368.
SYSTEM Mar 12, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Mar 12, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Mar 12, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Mar 12, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 11, 2013 Complaint 23-1368 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.