Landlord Complaint Record: #23-2238

Wellington Woods Apartments    |    Barbara Greenwald-Kronz    |    Kissimmee    ,    Florida 34741    Landlord Complaint 23-2238


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Latest Activity :    Response from SYSTEM on Jun 17, 2013.


Case Number : 23-2238 Filing Date : Jun 7, 2013
Investigating Agent : Kept Private Case Disposition : Case Open / Active
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 7, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Jun 17, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Barbara Greenwald-Kronz RENTER : Kept Private
Property Name : Wellington Woods Apartments      
Address : 4100 Wellington Woods Circle Address : 2414 Abby Drive Apt 203
City, State - Zip : Kissimmee, Florida - 34741. City, State - Zip : Kissimmee, Florida - 34741.
Phone : 4079337283 Phone : 5202439756

COMPLAINT : Pest problems including bed bugs
Why Renter Filed :
Fair Resolution according to renter :
  1. Pay for bed bug treatment
  2. Inspect adjoining apartment for bed bug problem

RENTAL DETAILS
Currently living in Rental : No      Property Type :
Rent : Beds : 0      Address               :   2414 ABBY DR APT 203
     City, State - Zip   :   KISSIMMEE, FL - 34741 2717.
Deposit : Baths : 0
Number of People in Household :

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem : No     Written Contract : No
Landlord has attempted to resolve problem :     Problem is ongoing :

COMPLAINT DETAILS (from renter)

I would like the apartment complex to pay for the bed bug treatment. Our living styles have not changed since we have moved in. We have not gotten any new furniture, traveled anywhere, or had any guests staying with us. We don't even have people over because we are embarrassed by all the pests that are always running around our apartment. The bed bug problem is in the master bedroom. My other roommate lives in that room and since she is unemployed she doesn't leave the apartment. Therefore, we did not bring it in. I am the only one that has left the apartment and the problem hasn't touched my bedroom.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (11)
Agent Date Response
SYSTEM Jun 17, 2013 Landlord Second response dead-line June 24, 2013 has been set for complaint 23-2238
SYSTEM Jun 17, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Jun 15, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 14, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 15, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 8, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 14, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2238 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 8, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2238.
SYSTEM Jun 8, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 8, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 8, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 8, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 7, 2013 Complaint 23-2238 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.

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