Landlord Complaint Record: #23-2275

Eric Sauers    |    Ormond Beach    ,    Florida 32176    Landlord Complaint 23-2275


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
Latest Activity :    Response from SYSTEM on Jul 15, 2013.


Case Number : 23-2275 Filing Date : Jun 12, 2013
Investigating Agent : Kept Private Case Disposition : Case Open / Active
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 15, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.
upload Kept Private RPA Mailing Center Jun 25, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.
upload Kept Private RPA Mailing Center Jul 5, 2013 This is the 3rd and final notice that was sent to the landlord/ manager. This is the final attempt / notice to request an immediater resolution to the complaint. I has been processed for mailing.

LANDLORD / MGR : Eric Sauers RENTER : Kept Private
Property Name :      
Address : 1111 Ocean Shore Blvd #1A Address : 100 Seabreeze Blvd #505 S
City, State - Zip : Ormond Beach, Florida - 32176. City, State - Zip : Daytona Beach, Florida - 32118.
Phone : (641)530-1189 Phone : 7082617454

COMPLAINT : Security Depost not returned
Why Renter Filed :
Fair Resolution according to renter :
  1. 1.Entire security deposit to be returned, 2. Reimburse for RPA Fees.3 Reimburse any others fees that may be charged

RENTAL DETAILS
Currently living in Rental : No      Property Type :
Rent : Beds : 0      Address               :   1111 OCEAN SHORE BLVD UNIT 1B
     City, State - Zip   :   ORMOND BEACH, FL - 32176 3798.
Deposit : Baths : 0
Number of People in Household :

PRECEDING CIRCUMSTANCES
Renter has contacted landlord about problem : No     Written Contract : No
Landlord has attempted to resolve problem :     Problem is ongoing :

COMPLAINT DETAILS (from renter)

Gave security Deposit to original landlord total of 900.00 in two payments. One payment of 450.00 was included in the check for the first months rent - check total was 1350.00 Next 450.00 was paid the next month. That owner sold the building to these new owners and showed us the paperwork showing the $900.00 was given to them at the sale of the property. The new owners wanted us to vacate our unit as them and their family members occupied the other two units and they wanted our unit for more family members. We had longer than 30 days notice to move. We moved, did a final walk through with Mr. Sauers on 4/8/2013 and we were told everything looked great. We also went back on 4/9/2013 to pick up some items the landlord was going to throw out and called to see if we wanted items, we did and went over there to pick up and they were moving in. Mrs. Sauers thanked us for cleaning up so good. We explained to them we already had the post office forwarding our mail so they could just mail anything they needed to the address they have and it will be forwarded. We have not heard from them since. Since we were not notified of why they are keeping our deposit we are hoping we can still get it back. Start date of tenancy: 04/01/2012 End date of tenancy: 04/08/2013

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (16)
Agent Date Response
SYSTEM Jul 15, 2013 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Jul 5, 2013 Landlord Third response dead-line has been set for: July 12, 2013 . This is the landlord / manager's last opportunity to respond to complaint case: 23-2275 .
SYSTEM Jul 5, 2013 FINAL MAIL CONFIRMATION: The landlord has previously been provided with multiple written notices and deadlines to respond to this complaint. The landlord has failed to respond to all written notices sent by the RPA. This is a last and final (3rd Notice) in hopes the landlord will act responsibly and respond to the complaint filed by the tenant. The 3rd and final notice are in route and expected to arrive within 3 days. (FINAL OPPORTUNITY)
SYSTEM Jul 5, 2013 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Jun 25, 2013 FINAL RESPONSE DEADLINE: A final response deadline has been set for: July 02, 2013 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-2275 is pending final notice and response from landlord.
SYSTEM Jun 25, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Jun 23, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: June 22, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Jun 23, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Jun 15, 2013 CERTIFIED MAILING: This case is being sent via Click2Mail Certified Mail:
A duplicate Mailing is also being sent via Click2Mail First Class Mail in case the landlord refuses to sign for Certified Mailing.
SYSTEM Jun 15, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 21, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2275 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jun 15, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2275.
SYSTEM Jun 15, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Landlord
SYSTEM Jun 15, 2013 AUTOMATIC EMAIL TO LANDLORD: The system has automatically emailed the landlord a digital complaint notice. Initial Email to Landlord has been sent.
SYSTEM Jun 15, 2013 EMAIL TO TENANT: The system has sent an email to the tenant. The email included a copy of the complaint as filed by the tenant.
SYSTEM Jun 15, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jun 12, 2013 Complaint 23-2275 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.

respond
Respond 		upload
Upload File 		upload pics
Upload Image 		contact
Contact Agent