THE RETREAT OF FARMINGTON HILLS AND PREVIOUS LANDLORD MADISON APARTMENTS    |    THE RETREAT OF FARMINGTON HILLS AND PREVIOUS LANDLORD MADISON APARTMENTS    |    FARMINGTON HILLS    ,    Michigan 48334    Landlord Complaint 23-2579

Myself Maharshi Luhana and my wife Katherine Luhana have moved in November 2011, 1) Since day one cabinets, drawers, safety net have been broken. Dish washer never worked. I have reported this at least 6-7 times and my wife reported at least 10 times (in person, verbally, in writing).2) Laundry appliances which are subcontracted do not work properly. For 4 times we had to take wet clothes out of the stopped/ malfunctioned washer and drier and take to laundry shop. This wasted time, caused unnecessary manual labor and huge inconvenience. 3) We have complained about neighbor-hood incidences to local police stations numerous times. Which are as follows: A) Three incidences of someone banging the door or trying to breaking in between 2.30 and 3.00 in the morning. We had to call cops on all the occasions. B) Kids playing outside our porch broke our garden setup twice. C) Some resident in our building calling prostitute in the laundry room and having sex on the drier machine. I warned him both the times. D) Upstairs neighbors playing very loud music and using exercise equipment. We requested many times to keep it low and complained in the office about it too. The most traumatic experience I had while living here and with the personnel at apartment office is as follows: On 04/30/1985 When we came home after my birthday celebration whole kitchen was flooded with Soapy water and Urine like smell. The water rushed in the living room carpet. I called emergency number right away. The maintenance person arrived after 23 minutes. I requested him to stop the main water line to stop the water flowing. He asked me to first move the boxes in my kitchen (which were wet and broken) and clean the water on the kitchen floor so he can check it what went wrong. I complained about it to the then new manager Mr. Boyd Morrison. He told me he will have to inspect my apartment before anything can be done. He visited my apartment and told me clean every thing or else they will evict me. I told him he can come back in 20 minutes and every thing will be cleaned. He did not come back same day. Instead he sent the same maintenance person, who said apartment and kitchen looks satisfactory and he can tighten the pipes to avoid further leakage. I requested him to inspect the carpets and help us dry it or call the professionals to do it. He agreed, but this was never done. Since April I am continuously visiting office to get this issues solved and all other things repaired.