Landlord Complaint Record: #23-2716

Park La Brea apartments    |    Amoreena / Supervisor, Accounts Receivable    |    LOS ANGELES    ,    California 90036    Landlord Complaint 23-2716


Dispute or Remove Record
Page Options Page Options Page Options
  Print this page
  Email this page
CASE CLOSED MEDIATION REFUSED May 5, 2014


WARNING! This property/ landlord refused to mediate a fair resolution or response to this complaint. Landlord refused to cooperate.
 



Case Number : 23-2716 Filing Date : Aug 15, 2013
Investigating Agent : Kept Private Case Disposition : Mediation Refused
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Aug 15, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Amoreena / Supervisor, Accounts Receivable RENTER : Kept Private
Property Name : Park La Brea apartments      
Address : 6200 W 3rd St Address : Kept Private
City, State - Zip : LOS ANGELES, California - 90036. City, State - Zip : LOS ANGELES, California - 90036.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Lease break issue
Fair Resolution according to renter :
  1. Cancel 2 month buy out for lease break due to negligence from management

RENTAL DETAILS
Address               :   351 S FULLER AVE APT 9K
City, State - Zip   :   LOS ANGELES, CA - 90036 5467.

COMPLAINT DETAILS (from renter)

I will be vacating Park La Brea apartments on Sept 4, 2013 and they are asking me to pay 2 months rent ($5328) for breaking the lease. I have been asked to pay 2 month rent for no fault of mine. Following is my story: My lease expired on August 5, 2013. Before my lease expired on August 5th 2013, I informed to the receptionist at the Administrative office that I am looking out for a rental apartment outside and I would be vacating soon from Park La Brea. I also asked her whether there are any exit formalities that I need to perform. She just told me that I need to give a 30 day notice period of vacating and I should be fine. On August 12, 2013, I went and informed the Administrative office that I would be vacating on Sept 4 2013 as I got a new apartment outside. They give me a 'Notice to Vacate' form to fill out and asked me to pay 2 month buy out ($5328) for breaking the lease. They did not give me 'Notice to Vacate' form to fill out during my first visit (before August 5, 2013) and gave me 'Notice to Vacate' form during my second visit (after August 5, 2013). Due to this negligence from Park La Brea Administrative office, they are asking me to pay 2 month buy out ($5328). This is highly unacceptable as I am being asked to pay penalty for no fault of mine.

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Aug 22, 2013 12.207.106.70 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (13)
Agent Date Response
SYSTEM May 5, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Aug 23, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: August 22, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Aug 23, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Aug 15, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: August 21, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-2716 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Aug 15, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Amoreena
6200 W 3rd St
LOS ANGELES, California 90036

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42029234
SYSTEM Aug 15, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-2716.
SYSTEM Aug 15, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Aug 15, 2013 Complaint Accepted by RPA and is pending further processing.
SYSTEM Aug 15, 2013 The RPA server has sent an initial email complaint notice to Amoreena 23-2716 concerning the Complaint filed by the tenant: Lease break issue. The email address was provided by the tenant at the time of filing.
SYSTEM Aug 15, 2013 An email confirmation was sent to the tenant at 08-15-2013. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Aug 15, 2013 CONFIRMATION OF COMPLAINT: A complaint about Lease break issue has been filed pertaining to 23-2716 or Amoreena located in LOS ANGELES, California 90036. Case is pending mailing confirmation.
SYSTEM Aug 15, 2013 Complaint 23-2716 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.