Landlord Complaint Record: #23-3015

Dustin Duke    |    Hammond    ,    Louisiana 70403    Landlord Complaint 23-3015

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RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.

Case Number : 23-3015 Filing Date : Sep 26, 2013
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Sep 26, 2013 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

upload Kept Private RPA Mailing Center Oct 6, 2013 The attached file is a copy of the 2nd written notice that was printed and mailed to the landlord/ manager.

LANDLORD / MGR : Dustin Duke RENTER : Kept Private
Property Name :      
Address : 400 S. Cherry St. Address : Kept Private
City, State - Zip : Hammond, Louisiana - 70403. City, State - Zip : Covington, Louisiana - 70435.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Deposit Refund
Fair Resolution according to renter :
  1. Refund of $500 holding deposit

Address               :   
City, State - Zip   :   , - .


City of Hammond, La. requires an inspection of electrical meter and outdoor breaker boxes before electrical utilities can be turned on. When the inspection was complete, it was found that the grounding rod was not up to code or missing. The landlord immediately turned angry and used abusive language toward Becky Slaughter. This made Mrs. Slaughter fearful and she left the premises. Chris Slaughter called the landlord for an account of the happenings and was in turn verbally accosted. A lease contract was never signed for the property. The conditions of the property were in such status before any fully binding agreement was made.

From Date IP Address Response

Agent Date Response
SYSTEM Oct 16, 2013 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM Oct 15, 2013 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.

SYSTEM Oct 15, 2013 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Oct 14, 2013 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Dustin Duke, failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.

SYSTEM Oct 14, 2013 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.

SYSTEM Oct 13, 2013 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.

SYSTEM Oct 6, 2013 FINAL RESPONSE DEADLINE: A final response deadline has been set for: October 13, 2013 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-3015 is pending final notice and response from landlord.

SYSTEM Oct 6, 2013 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Oct 6, 2013 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.

SYSTEM Oct 6, 2013 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.

SYSTEM Oct 4, 2013 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 03, 2013 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Oct 4, 2013 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Oct 3, 2013 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Sep 29, 2013 Delivery Estimate: The complaint notice sent to Dustin Duke Hammond, Louisiana should have arrived or will arrive within 24 hours.

SYSTEM Sep 26, 2013 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Sep 26, 2013 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 02, 2013 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3015 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Sep 26, 2013 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Dustin Duke
400 S. Cherry St.
Hammond, Louisiana 70403

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42061644

SYSTEM Sep 26, 2013 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3015.

SYSTEM Sep 26, 2013 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Sep 26, 2013 Complaint Accepted by RPA and is pending further processing.

SYSTEM Sep 26, 2013 An email confirmation was sent to the tenant at 09-26-2013 12:52:47. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Sep 26, 2013 CONFIRMATION OF COMPLAINT: A complaint about Deposit Refund has been filed pertaining to 23-3015 or Dustin Duke located in Hammond, Louisiana 70403. Case is pending mailing confirmation.

SYSTEM Sep 26, 2013 Complaint 23-3015 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.