Landlord Complaint Record: #23-3771

Fox Meadows Apartments    |    Suzanne Trigg    |    Maple Shade    ,    New Jersey 08052    Landlord Complaint 23-3771


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CASE CLOSED CASE DROPPED Nov 30, -1


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-3771 Filing Date : Mar 6, 2014
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 9, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Suzanne Trigg RENTER : Kept Private
Property Name : Fox Meadows Apartments      
Address : 100 Fox Meadow Dr Address : Kept Private
City, State - Zip : Maple Shade, New Jersey - 08052. City, State - Zip : Maple Shade, New Jersey - 08052.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Sending Notices Unneccessarily Which I Am Not Meant To That
Fair Resolution according to renter :
  1. I Want Her To Waive Off All The Notices That Are Sending It To Me

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I,myself Venkata R Sanku living here from past 7 months and I am having terrible experience with Suzanne Trigg who is the property manager here. In September she sent me notice saying that I am not removing dog poop,I paid the money to her because I dont want to argue with her.Again next month she sent me 2 notices regarding this and at this time it is not my dog and I am removing my dog poop everytime.Again and again she keep on sending the notices and I paid almost like 1000$ for this which I or my didnt responsible for these. So,I pissed off with these and asked her that I will move away from this apartment as I cannot pay every month penalties.She told and asked me to write a written letter that she will remove all penalties if I can vacate by april 30th 2014.I wrote a written letter by agreeing with her suggestions as she will remove penalties and all. Again she sent a notice saying that I owe a balance of 199$ which is penalty for dog poop again :( I went to her and told her that we are not doing this and please keep any person in the block as there around 8-9 dogs in my block and it will be easy for you to catch the guy.I also asked her to show me the pics if you have that I or my dog id doing this or do some DNA tests to check whose dog is doing this but She is blindly arguing with me and now she is threatening me that she will send this to collections and it will effect my credit. Please help me as she is threatening me by imposing fines

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter Mar 18, 2014 69.248.107.231 I cant accept this because it is not my dog who did this.I told the same thing to her and showed her video as a proof that who is doing this.But she dont have any proof saying that it is my dog doing this.She is blindly listening to false complaints of people who are doing this. The person who is not picking up his dogs poop is complaining about me because I too have dog.I will be more happy if She can provide me proofs..I have proof of a video leaving the dog around without leash and pooping all over the block.
Renter Mar 18, 2014 69.248.107.231 Explain why you can't accept / Offer Alternative Resolution.
Landlord Mar 17, 2014 68.44.111.47 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (31)
Agent Date Response
SYSTEM Mar 30, 2014 Email Confirmation Sent to Landlord: The RPA has sent an email confirmation to the landlord to explain that the tenant has closed the complaint. The RPA is no longer mediating the complaint.
SYSTEM Mar 30, 2014 Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure.
SYSTEM Mar 30, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Mar 30, 2014 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.
SYSTEM Mar 30, 2014 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.
SYSTEM Mar 30, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Mar 30, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Mar 30, 2014 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.
SYSTEM Mar 24, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Mar 24, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Mar 23, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Mar 23, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Mar 21, 2014 No Further Updates: No further updates have been provided. This case will be closing following an additional 3 day extension for updates. Pending case updates.
SYSTEM Mar 20, 2014 No Further Updates: No further updates have been provided. This case will be closing following an additional 3 day extension for updates. Pending case updates.
SYSTEM Mar 17, 2014 FINAL 3 DAY RESPONSE PERIOD: The RPA is providing a 3 day response period for additional updates by either party. The tenant may at their discretion offer an alternative resolution. Pending further updates.
SYSTEM Mar 17, 2014 Email Sent to Tenant: The RPA has sent an email to the tenant showing managements explanation as to why they can't accept the tenants resolution or provide an alternative resolution.
SYSTEM Mar 17, 2014 LANDLORD UNABLE: According to the response made by Suzanne Trigg, management is not able to accept the tenant proposed resolution, nor are they able to offer an alternative. This case will be documented as Refused to Mediate.
SYSTEM Mar 17, 2014 LANDLORD EXPLANATION: The Landlord Suzanne Trigg cannot accept the tenant's resolution nor provide an alternate resolution as per the statement provided: This notice was not received in our office until today, March 17, 2014. I could not respond before the deadline as I did not receive this. Mr. Sanku was charged voilations for not picking up after his pet three separate times. I waived one fee but will not waive any additional fees. I have allowed Mr. Sanku to break his lease with no penalty. The two pet violations will not be waived.
SYSTEM Mar 17, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: March 16, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Mar 17, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Mar 16, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Mar 9, 2014 Delivery Estimate: The complaint notice sent to Suzanne Trigg 23-3771 Maple Shade, New Jersey should have arrived or will arrive within 24 hours.
SYSTEM Mar 9, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 15, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3771 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 9, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Suzanne Trigg
100 Fox Meadow Dr
Maple Shade, New Jersey 08052

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42170768
SYSTEM Mar 9, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3771.
SYSTEM Mar 9, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Mar 9, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 6, 2014 An email confirmation was sent to the tenant at 03-06-2014 16:23:36. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 6, 2014 CONFIRMATION OF COMPLAINT: A complaint about Sending Notices unneccessarily which I am not meant to that has been filed pertaining to 23-3771 or Suzanne Trigg located in Maple Shade, New Jersey 08052. Case is pending mailing confirmation.
SYSTEM Mar 6, 2014 Complaint 23-3771 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.