Landlord Complaint Record: #23-3804

Samia Companies    |    Lynn Mark    |    Brighton    ,    Massachusetts 02135    Landlord Complaint 23-3804


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CASE CLOSED CASE DROPPED Nov 30, -1


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-3804 Filing Date : Mar 14, 2014
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Mar 15, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Lynn Mark RENTER : Kept Private
Property Name : Samia Companies      
Address : 60 Leo Birmingham Pky. Address : Kept Private
City, State - Zip : Brighton, Massachusetts - 02135. City, State - Zip : Gardner, Massachusetts - 01440.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Rent Problem, And Time To Move
Fair Resolution according to renter :
  1. To Either Stay Here At My Current Rent, Or Have Extra Time To Find A Place.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I have been here for over 17yrs, and have been a good tenant. I have for the most part paid my rent on time. I keep to myself, and have no problems here until now. I am currently a tenant at will, but I have been for over 10 yrs.... Now all of a sudden, she wants to raise my rent to am amount that she KNOWS I can't pay. She knows I am disabled. As it is, this complex is not handicap friendly at all, except for a parking space. Lighting outside is bad, and I have fallen on more than one occasion outside. The motion detection light only comes on when you are right up on it, there is no lighting in our parking lot leading down sidewalk to door.If I cannot stay here at my current rent, fine, I will move. But I am afraid that I cannot find a place I can afford by April 30, 2014, which is when I have to vacate. As I said, I am on a fixed income and may need more time. I would also ask that she not show the apartment until I am gone. There is no way after my being here for so many years, that this place will be in move-in condition and she SHOULD know this! I would also ask that Dave the maintenance man not be allowed to come in my apt ever. He scares me, and is a weird man. He stands outside my apartment and eavesdrops on conversations, this isn't right! Also, there is no need for them to be entering my apartment to "see what needs to be done". They have been in here multiple times, and should know by now what needs to be done. The entire apt. will need to be remodeled before they can rent it. I need more time to find a place that I can afford. As Lynn also knows, I am currently on the housing list and the section 8 waiting list, which every time I ask either one, I am told that I have years to wait still, even though I am disabled and have been on these lists for over 5 years now. All I am asking is to be given the time to find a place, and not to be forcibly removed or have my belongings put out. I might be able to move by the 30th, but if not, I will need more time. Given the fact that I am disabled and on a fixed income I don't see that asking for more time should be a problem. Thank You.

LANDLORD / TENANT RESPONSES (5)
From Date IP Address Response
Renter Mar 25, 2014 24.34.12.4 1. What I meant was that I would either like to stay here at my current rent, or have more time to vacate without paying any rent. If I pay rent here, then I cannot move. Lynn is aware that I am disabled and live on a fixed income. Those are really my only 2 options. I would also like to add that she not only has my security deposit, but has failed to send me a check for the interest accrued over the past 10 years. Isn't that illegal? As I understand housing laws, she HAS to send me a check every year at either 5% of deposit, or actual interest that bank paid. This has not been done! Plus, I also think that I should be reimbursed for the belongings that she had thrown away from my locked bin in the attic. The way I see it, she owes me way more than I owe her, and if need be, we can definitely settle this in court. She is also in violation of the law that says landlord is supposed to upgrade apt. every 2 years. This place at this time isn't even worth what she is currently charging me. I have been researching Massachusetts Housing Laws. I am also betting that there are other tenants in my boat. As far as I am concerned, Samia is nothing more than a slum lord.

Explanation: If I have to vacate, I have to withhold rent from Samia, which I believe that I am able to do, given the current state of the apartment, plus other monies I believe that I am owed from Samia. Doing this, I am sure I can be out by June 30th 2014.
Renter Mar 25, 2014 24.34.12.4 Offer an Alternative Resolution.
Landlord Mar 21, 2014 23.30.164.173 Offer an Alternative Resolution.
Renter Mar 19, 2014 24.34.12.4 1.Today I received another email from the company Trulia, who sends me listings of available apartments. This one was especially interesting to me!! It seems that MY apartment is available!! 39 Dinan Dr. Apt #9. It even shows pictures that look absolutely NOTHING like my apartment. So it seems that Samia Companies is misrepresenting themselves!!! This is just too funny to me, but I thought it very valid to add to my complaint. Thank You...Mary Holis
Renter Mar 17, 2014 24.34.12.4 1.It has also come to my attention that presently there are 5 apts. vacant in building. 40, across the street from me. This says to me that it is not only me that she is trying to get rid of. I have also heard tenants in my building complaining about maintenance and mgmt. at Samia. I think they are getting rid of long term residents so that they can jack up the rent imensly! What happened to loyalty to long term tenants?? All they care about is money.
Renter Mar 16, 2014 24.34.12.4 1.I just received an eviction notice tonight, March 15, 2014 that was slid under my door. It gives me 10 days go get rent paid, or will be going to court.

INVESTIGATING AGENT - REMARKS (63)
Agent Date Response
SYSTEM Jun 2, 2014 The RPA server has sent an initial email complaint notice to Lynn Mark Samia Companies concerning the Complaint filed by the tenant: Rent Problem, And Time To Move. The email address was provided by the tenant at the time of filing.
SYSTEM Jun 2, 2014 An email confirmation was sent to the tenant at 06-02-2014 15:19:39. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jun 2, 2014 The RPA server has sent an initial email complaint notice to Lynn Mark Samia Companies concerning the Complaint filed by the tenant: Rent Problem, And Time To Move. The email address was provided by the tenant at the time of filing.
SYSTEM Jun 2, 2014 An email confirmation was sent to the tenant at 06-02-2014 15:18:57. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Apr 13, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Apr 13, 2014 Email Confirmation Sent to Landlord: The RPA has sent an email confirmation to the landlord to explain that the tenant has closed the complaint. The RPA is no longer mediating the complaint.
SYSTEM Apr 13, 2014 Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure.
SYSTEM Apr 13, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Apr 13, 2014 LANDLORD UNWILLING TO COOPERATE: The tenant has requested that the complaint be closed due to the landlord, {Landlord Name}, unwillingness to cooperate.
SYSTEM Apr 13, 2014 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.
SYSTEM Apr 13, 2014 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.
SYSTEM Apr 13, 2014 EMAIL TO LANDLORD: The RPA has sent an email to the landlord: Lynn Mark. The landlord has been provided with an opportunity to provide any comments or statements concerning this complaint which will be included on the final complaint record.
SYSTEM Apr 13, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Lynn Mark Samia Companies, {City, State Zip) Following the review period this case will be evaluated for closure.
SYSTEM Apr 13, 2014 WARNING! The landlord; Lynn Mark, of Samia Companies Brighton, Massachusetts 02135 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.
SYSTEM Apr 11, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Lynn Mark, Samia Companies failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.
SYSTEM Apr 11, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Apr 10, 2014 FINAL EMAIL TO LANDLORD: The RPA has sent a final email to the landlord to request a response to this complaint concerning "Rent Problem, And Time To Move." The landlord has also been provided with other written notices. Complaint is pending a response from the landlord or manager.
SYSTEM Apr 10, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.
SYSTEM Apr 3, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: April 10, 2014by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-3804 is pending final notice and response from landlord.
SYSTEM Apr 3, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Apr 3, 2014 Case 23-3804 is re-opened by System.
SYSTEM Apr 3, 2014 Email Confirmation Sent to Landlord: The RPA has sent an email confirmation to the landlord to explain that the tenant has closed the complaint. The RPA is no longer mediating the complaint.
SYSTEM Apr 3, 2014 Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure.
SYSTEM Apr 3, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Apr 3, 2014 LANDLORD UNWILLING TO COOPERATE: The tenant has requested that the complaint be closed due to the landlord, {Landlord Name}, unwillingness to cooperate.
SYSTEM Apr 3, 2014 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.
SYSTEM Apr 3, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Apr 3, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Apr 3, 2014 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.
SYSTEM Mar 27, 2014 Final Review Period: The landlord has offered a alternate resolution that has not been refused or changed by the tenant. This complaint is considered resolved and will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Mar 25, 2014 Email Sent to Landlord: The RPA Servers have sent an email to landlord with the tenants new request and proposed resolution. The landlord has been informed on how to accept, or respond to the new proposal. Pending Landlord Response.
SYSTEM Mar 25, 2014 Email Confirmation Sent to Tenant: The tenant has been emailed a confirmation showing their new proposed resolution. This case is pending an update from management.
SYSTEM Mar 25, 2014 TENANT'S PROPOSED RESOLUTION: The tenant has purposed the following resolution: 1. What I meant was that I would either like to stay here at my current rent, or have more time to vacate without paying any rent. If I pay rent here, then I cannot move. Lynn is aware that I am disabled and live on a fixed income. Those are really my only 2 options. I would also like to add that she not only has my security deposit, but has failed to send me a check for the interest accrued over the past 10 years. Isn't that illegal? As I understand housing laws, she HAS to send me a check every year at either 5% of deposit, or actual interest that bank paid. This has not been done! Plus, I also think that I should be reimbursed for the belongings that she had thrown away from my locked bin in the attic. The way I see it, she owes me way more than I owe her, and if need be, we can definitely settle this in court. She is also in violation of the law that says landlord is supposed to upgrade apt. every 2 years. This place at this time isn't even worth what she is currently charging me. I have been researching Massachusetts Housing Laws. I am also betting that there are other tenants in my boat. As far as I am concerned, Samia is nothing more than a slum lord.
The Landlord will be provided with 3 days to accept or respond.
SYSTEM Mar 25, 2014 TENANT ALTERNATE RESOLUTION: The tenant has proposed an alternate resolution. The Landlord / Manager has been provided with a grace period to respond to the tenant's alternate resolution to this complaint. Pending response from management.
SYSTEM Mar 24, 2014 Email Reminder Sent to Tenant: The RPA has sent an email reminder to the tenant. Should the tenant not respond it will be assumed that the resolution offered by management was acceptable and the complaint will be closed as resolved.
SYSTEM Mar 24, 2014 No Update From Tenant: The RPA has provided the tenant with 3 days to accept or respond to the alternate solution proposed by management. The tenant has not provided any updates. The RPA is providing a final 3 days for a response.
SYSTEM Mar 21, 2014 Email Sent to Tenant: The RPA Servers have sent an email to the tenant showing the new proposed resolution offered by the landlord. The tenant has been instructed on how to accept, or reply to the new proposal. Pending update from tenant.
SYSTEM Mar 21, 2014 TENANT RESPONSE DEADLINE: The Tenant is being provided with 3 days to respond to the new proposed resolution.
SYSTEM Mar 21, 2014 ALTERNATIVE RESOLUTION BY LANDLORD: The Landlord; Lynn Mark has offered the tenant an alternate resolution. The resolution purposed is: 1. The Tenant has reqiested addtional time to vacate. Tenant's tenancy terminates on 4/30/2014. The Landlord has agreed to give the tenant an addtional two months to vacate. The tenant will have until 6/30/2014 to vacate, provided the use and occupany is paid timely.

Explanation: We are giving her addtional time as requested see above offer.
SYSTEM Mar 19, 2014 An email confirmation was sent to the tenant at 03-19-2014 14:33:16. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 18, 2014 An email confirmation was sent to the tenant at 03-18-2014 10:10:44. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 18, 2014 An email confirmation was sent to the tenant at 03-18-2014 10:09:13. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 18, 2014 An email confirmation was sent to the tenant at 03-18-2014 07:53:22. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 18, 2014 An email confirmation was sent to the tenant at 03-18-2014 07:47:58. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 18, 2014 An email confirmation was sent to the tenant at 03-18-2014 06:02:06. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 17, 2014 An email confirmation was sent to the tenant at 03-17-2014 03:09:38. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 17, 2014 An email confirmation was sent to the tenant at 03-17-2014 03:03:21. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 17, 2014 An email confirmation was sent to the tenant at 03-17-2014 02:42:12. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 17, 2014 An email confirmation was sent to the tenant at 03-17-2014 02:34:03. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 17, 2014 An email confirmation was sent to the tenant at 03-17-2014 02:27:57. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 16, 2014 An email confirmation was sent to the tenant at 03-16-2014 04:08:56. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 15, 2014 An email confirmation was sent to the tenant at 03-15-2014 02:05:58. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 15, 2014 An email confirmation was sent to the tenant at 03-15-2014 01:59:41. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 15, 2014 Delivery Estimate: The complaint notice sent to Lynn Mark 23-3804 Brighton, Massachusetts should have arrived or will arrive within 24 hours.
SYSTEM Mar 15, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: March 21, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3804 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Mar 15, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Lynn Mark
60 Leo Birmingham Pky.
Brighton, Massachusetts 02135

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42176371
SYSTEM Mar 15, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3804.
SYSTEM Mar 15, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Mar 15, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Mar 14, 2014 An email confirmation was sent to the tenant at 03-14-2014 15:44:34. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Mar 14, 2014 CONFIRMATION OF COMPLAINT: A complaint about Rent problem, and time to move has been filed pertaining to 23-3804 or Lynn Mark located in Brighton, Massachusetts 02135. Case is pending mailing confirmation.
SYSTEM Mar 14, 2014 Complaint 23-3804 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.