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| CASE CLOSED |
CASE DROPPED |
Nov 30, -1 |
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| RENTAL DETAILS |
Address :
City, State - Zip : , - . |
| COMPLAINT DETAILS (from renter) |
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We had to break our lease (which does not end until late August) at the dwelling at 3441 9th Ave W, myself, Karen Kirr and my roommate, Rebecca Hayes; however, we gave our notice in early March, paid for April rent even though we are no longer living in the unit and also provided the Greg with new tenants for the unit on March 20th that want to move in ASAP (I have documentation on all of this). We also left the unit in excellent condition.
For some reason, he has instructed his staff not to rent out our unit, as now several interested tenants have attempted to submit an application but were refused with the Civetta Properties staff telling them they had no idea when the unit would be available again. The tenants we found are highly qualified and wanted to move in weeks ago. I mailed the unit keys belonging to the dwelling at 3441 9th Ave W to Greg via certified mail last week, and still there is no response to my calls or emails. And no response to the tenants for that matter, either, who have been calling consistently trying to submit an application to the unit, which is now vacant. We have been attempting to go through this whole process with integrity, but are instead being ignored and disrespected. I'm quite baffled by the whole thing. I can only presume that he is trying to penalize us, and I'm not sure why, as we did the legwork to ensure he has new tenants.
We set everything up so that Greg would have no period where rent was being collected,but instead he is refusing to do anything, even sign new tenants or list the property for rent. Queen Anne properties don't last long for rent in this market either. We took much time out of our busy days to ensure Greg lost no revenue, but now he is just sitting on the unit. Per Washington State law, landlords are required to make an effort to rent a unit out if a tenant breaks their lease. If we receive a bill for May rent for the full $1295 (and he still refuses to allow new tenants) from Greg we will have no choice but to take this matter small claims court. Again, i'm pretty baffled as to why this has been blown up so much by Civetta Properties when the new tenants are waiting to write him checks. While we hated to break our lease, things happen. I decided to buy a place, and unfortunately, one cannot always buy a place around when a lease ends.
The names and phone numbers of the new tenants we acquired are listed below:
Aly cell #: 1 (425) 457-0198
Kassie cell #: 1 (208) 346-113
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| INVESTIGATING AGENT - REMARKS (30) |
| Agent |
Date |
Response |
| SYSTEM |
May 10, 2014 |
OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days. |
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| SYSTEM |
May 9, 2014 |
OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days. |
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| SYSTEM |
May 9, 2014 |
Email Confirmation Sent to Landlord: The RPA has sent an email confirmation to the landlord to explain that the tenant has closed the complaint. The RPA is no longer mediating the complaint. |
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| SYSTEM |
May 9, 2014 |
Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure. |
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| SYSTEM |
May 9, 2014 |
The tenant has closed this case. The RPA will no longer be accepting responses to this complaint. |
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| SYSTEM |
May 9, 2014 |
LANDLORD UNWILLING TO COOPERATE: The tenant has requested that the complaint be closed due to the landlord, {Landlord Name}, unwillingness to cooperate.
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| SYSTEM |
May 9, 2014 |
CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early. |
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| SYSTEM |
May 9, 2014 |
OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days. |
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| SYSTEM |
May 9, 2014 |
REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed. |
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| SYSTEM |
May 9, 2014 |
No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed. |
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| SYSTEM |
May 2, 2014 |
Final Review Period: The landlord has offered a alternate resolution that has not been refused or changed by the tenant. This complaint is considered resolved and will be closed if no new updates are made within 7 days. Pending Final Waiting Period. |
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| SYSTEM |
Apr 29, 2014 |
Email Reminder Sent to Tenant: The RPA has sent an email reminder to the tenant. Should the tenant not respond it will be assumed that the resolution offered by management was acceptable and the complaint will be closed as resolved. |
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| SYSTEM |
Apr 29, 2014 |
No Update From Tenant: The RPA has provided the tenant with 3 days to accept or respond to the alternate solution proposed by management. The tenant has not provided any updates. The RPA is providing a final 3 days for a response. |
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| SYSTEM |
Apr 26, 2014 |
Email Sent to Landlord: The RPA has sent a confirmation email to the landlord with their proposed resolution. Pending Update from tenant. |
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| SYSTEM |
Apr 26, 2014 |
Email Sent to Tenant: The RPA Servers have sent an email to the tenant showing the new proposed resolution offered by the landlord. The tenant has been instructed on how to accept, or reply to the new proposal. Pending update from tenant. |
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| SYSTEM |
Apr 26, 2014 |
TENANT RESPONSE DEADLINE: The Tenant is being provided with 3 days to respond to the new proposed resolution. |
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| SYSTEM |
Apr 26, 2014 |
ALTERNATIVE RESOLUTION BY LANDLORD: The Landlord; Greg Goodwin has offered the tenant an alternate resolution. The resolution purposed is: 1. This tenant has broken their lease and is merely disgruntled about having a contractual obligation. The unit is being marketed. When a new, qualified tenant is placed, this issue will be resolved.
Explanation: This tenant has broken their lease and is merely disgruntled about having a contractual obligation. The unit is being marketed. When a new, qualified tenant is placed, this issue will be resolved.
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| SYSTEM |
Apr 25, 2014 |
EMAIL TO LANDLORD: The RPA has sent an email reminder to Greg Goodwin in request for an immediate response to the complaint. Pending Landlord/ Manager Response. |
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| SYSTEM |
Apr 25, 2014 |
PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager. |
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| SYSTEM |
Apr 18, 2014 |
Delivery Estimate: The complaint notice sent to Greg Goodwin 23-3939 Seattle, Washington should have arrived or will arrive within 24 hours. |
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| SYSTEM |
Apr 18, 2014 |
PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 24, 2014
This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3939 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
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| SYSTEM |
Apr 18, 2014 |
LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Greg Goodwin
124 N 103rd St Ste F Seattle, Washington 98133
USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0 |
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| SYSTEM |
Apr 18, 2014 |
MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3939. |
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| SYSTEM |
Apr 18, 2014 |
COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. |
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| SYSTEM |
Apr 18, 2014 |
Complaint Accepted by RPA and is pending further processing. |
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| SYSTEM |
Apr 15, 2014 |
The RPA server has sent an initial email complaint notice to Greg Goodwin Civetta Properties concerning the Complaint filed by the tenant: Landlord Refusing New Tenant Applications On Vacated Unit. The email address was provided by the tenant at the time of filing. |
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| SYSTEM |
Apr 15, 2014 |
An email confirmation was sent to the tenant at 04-15-2014 16:51:52. The email included a confirmation of the complaint filing, case number, and pin. |
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| SYSTEM |
Apr 15, 2014 |
CONFIRMATION OF COMPLAINT: A complaint about Landlord refusing new tenant applications on vacated unit has been filed pertaining to 23-3939 or Greg Goodwin located in Seattle, Washington 98133. Case is pending mailing confirmation. |
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| SYSTEM |
Apr 15, 2014 |
Complaint 23-3939 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing. |
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