Landlord Complaint Record: #23-3939

Civetta Properties    |    Greg Goodwin    |    Seattle    ,    Washington 98133    Landlord Complaint 23-3939


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CASE CLOSED CASE DROPPED Nov 30, -1


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-3939 Filing Date : Apr 15, 2014
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Greg Goodwin RENTER : Kept Private
Property Name : Civetta Properties      
Address : 124 N 103rd St Ste F Address : Kept Private
City, State - Zip : Seattle, Washington - 98133. City, State - Zip : Seattle, Washington - 98107.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Landlord Refusing New Tenant Applications On Vacated Unit
Fair Resolution according to renter :
  1. Allow Tenants To Apply For Our Unit That We Had To Break Our Lease On. We Provided Replacement Tenants.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

We had to break our lease (which does not end until late August) at the dwelling at 3441 9th Ave W, myself, Karen Kirr and my roommate, Rebecca Hayes; however, we gave our notice in early March, paid for April rent even though we are no longer living in the unit and also provided the Greg with new tenants for the unit on March 20th that want to move in ASAP (I have documentation on all of this). We also left the unit in excellent condition. For some reason, he has instructed his staff not to rent out our unit, as now several interested tenants have attempted to submit an application but were refused with the Civetta Properties staff telling them they had no idea when the unit would be available again. The tenants we found are highly qualified and wanted to move in weeks ago. I mailed the unit keys belonging to the dwelling at 3441 9th Ave W to Greg via certified mail last week, and still there is no response to my calls or emails. And no response to the tenants for that matter, either, who have been calling consistently trying to submit an application to the unit, which is now vacant. We have been attempting to go through this whole process with integrity, but are instead being ignored and disrespected. I'm quite baffled by the whole thing. I can only presume that he is trying to penalize us, and I'm not sure why, as we did the legwork to ensure he has new tenants. We set everything up so that Greg would have no period where rent was being collected,but instead he is refusing to do anything, even sign new tenants or list the property for rent. Queen Anne properties don't last long for rent in this market either. We took much time out of our busy days to ensure Greg lost no revenue, but now he is just sitting on the unit. Per Washington State law, landlords are required to make an effort to rent a unit out if a tenant breaks their lease. If we receive a bill for May rent for the full $1295 (and he still refuses to allow new tenants) from Greg we will have no choice but to take this matter small claims court. Again, i'm pretty baffled as to why this has been blown up so much by Civetta Properties when the new tenants are waiting to write him checks. While we hated to break our lease, things happen. I decided to buy a place, and unfortunately, one cannot always buy a place around when a lease ends. The names and phone numbers of the new tenants we acquired are listed below: Aly cell #: 1 (425) 457-0198 Kassie cell #: 1 (208) 346-113


LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter Apr 26, 2014 98.232.23.109 We provided the landlord tenants, per my certified letter in early April. They met with Lisa and she refused them applications, per the statement the girls provided us. Civetta had no problem accommodating Cole Morgan who broke his lease before us (and Civetta replaced the unit with new tenants before he even moved out), so i'm not sure why Greg is discriminating against us. We have provided him tenants to replace our tenancy, and even made sure none of them were in a position to buy a place so Greg would not have to worry about that concern. Again, they have had two months notice from us - we informed them via email on March 8th. It's not as though we broke our lease on a whim. We have already provided a full month's rent with us no longer living in the unit. And also, there is no ad for our unit online, only one for the unit below us listed at $1300. I assume this ad is doubling as both properties. If this needs to be resolved in court come May so be it. We are acting with integrity, and are not going to accept this kind of discrimination. Also, there is no reason why a unit in Queen Anne in the 1350 price range should be sitting on the market so long.

Renter Apr 26, 2014 98.232.23.109 Explain why you can't accept / Offer Alternative Resolution.

Landlord Apr 26, 2014 50.132.88.173 Offer an Alternative Resolution.


INVESTIGATING AGENT - REMARKS (30)
Agent Date Response
SYSTEM May 10, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM May 9, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM May 9, 2014 Email Confirmation Sent to Landlord: The RPA has sent an email confirmation to the landlord to explain that the tenant has closed the complaint. The RPA is no longer mediating the complaint.

SYSTEM May 9, 2014 Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure.

SYSTEM May 9, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM May 9, 2014 LANDLORD UNWILLING TO COOPERATE: The tenant has requested that the complaint be closed due to the landlord, {Landlord Name}, unwillingness to cooperate.

SYSTEM May 9, 2014 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.

SYSTEM May 9, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM May 9, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.

SYSTEM May 9, 2014 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.

SYSTEM May 2, 2014 Final Review Period: The landlord has offered a alternate resolution that has not been refused or changed by the tenant. This complaint is considered resolved and will be closed if no new updates are made within 7 days. Pending Final Waiting Period.

SYSTEM Apr 29, 2014 Email Reminder Sent to Tenant: The RPA has sent an email reminder to the tenant. Should the tenant not respond it will be assumed that the resolution offered by management was acceptable and the complaint will be closed as resolved.

SYSTEM Apr 29, 2014 No Update From Tenant: The RPA has provided the tenant with 3 days to accept or respond to the alternate solution proposed by management. The tenant has not provided any updates. The RPA is providing a final 3 days for a response.

SYSTEM Apr 26, 2014 Email Sent to Landlord: The RPA has sent a confirmation email to the landlord with their proposed resolution. Pending Update from tenant.

SYSTEM Apr 26, 2014 Email Sent to Tenant: The RPA Servers have sent an email to the tenant showing the new proposed resolution offered by the landlord. The tenant has been instructed on how to accept, or reply to the new proposal. Pending update from tenant.

SYSTEM Apr 26, 2014 TENANT RESPONSE DEADLINE: The Tenant is being provided with 3 days to respond to the new proposed resolution.

SYSTEM Apr 26, 2014 ALTERNATIVE RESOLUTION BY LANDLORD: The Landlord; Greg Goodwin has offered the tenant an alternate resolution. The resolution purposed is: 1. This tenant has broken their lease and is merely disgruntled about having a contractual obligation. The unit is being marketed. When a new, qualified tenant is placed, this issue will be resolved.

Explanation: This tenant has broken their lease and is merely disgruntled about having a contractual obligation. The unit is being marketed. When a new, qualified tenant is placed, this issue will be resolved.

SYSTEM Apr 25, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Greg Goodwin in request for an immediate response to the complaint. Pending Landlord/ Manager Response.

SYSTEM Apr 25, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Apr 18, 2014 Delivery Estimate: The complaint notice sent to Greg Goodwin 23-3939 Seattle, Washington should have arrived or will arrive within 24 hours.

SYSTEM Apr 18, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: April 24, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-3939 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Apr 18, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Greg Goodwin
124 N 103rd St Ste F
Seattle, Washington 98133

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Apr 18, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-3939.

SYSTEM Apr 18, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Apr 18, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Apr 15, 2014 The RPA server has sent an initial email complaint notice to Greg Goodwin Civetta Properties concerning the Complaint filed by the tenant: Landlord Refusing New Tenant Applications On Vacated Unit. The email address was provided by the tenant at the time of filing.

SYSTEM Apr 15, 2014 An email confirmation was sent to the tenant at 04-15-2014 16:51:52. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Apr 15, 2014 CONFIRMATION OF COMPLAINT: A complaint about Landlord refusing new tenant applications on vacated unit has been filed pertaining to 23-3939 or Greg Goodwin located in Seattle, Washington 98133. Case is pending mailing confirmation.

SYSTEM Apr 15, 2014 Complaint 23-3939 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.