Landlord Complaint Record: #23-4068

Beaver Brook Gardens    |    Jude Flori    |    Lincoln Park    ,    New Jersey 07035    Landlord Complaint 23-4068


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CASE CLOSED CASE DROPPED Nov 30, -1


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-4068 Filing Date : May 16, 2014
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jun 5, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Jude Flori RENTER : Kept Private
Property Name : Beaver Brook Gardens      
Address : 209 Comly Rd. Apt A-12 Address : Kept Private
City, State - Zip : Lincoln Park, New Jersey - 07035. City, State - Zip : Lincoln Park, New Jersey - 07035.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Breach Of Lease :Requirement Of Law
Fair Resolution according to renter :
  1. Under The 213th Legislature, Landlord Shall Be Held Entirely Finacially Responsible For Bed Bug Removal.

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

I'm being charged $1,444 for bed bug removal within my unit, as well as being held, by landlord, "solely responsible for the infestation of ALL units" with out proof other then her word. Bedbugs were present in more then three units in Beaver Brook Garden Under Assembly, No. 3203 State of New Jersey 213th Legislature " Statement : This bill makes landlords entirely responsible for maintaining a safe and clean living environment free of an infestation of bedbugs. This legislation provides that property owners are responsible for maintaining multiple dwelling free of bed bug infestations, And must remove bed bugs at their own expense when they become aware of an infestation in multiple dwelling. The legislation imposes a financial penalties upon a landlord who does not take immediate action upon notice that bed bugs have infested a property. "

LANDLORD / TENANT RESPONSES (2)
From Date IP Address Response
Renter May 28, 2014 68.196.50.86 I look forward to Hanlon's response in this matter.
Renter May 28, 2014 68.196.50.86 Explain why you can't accept / Offer Alternative Resolution.
Landlord May 27, 2014 24.184.135.88 Explain why you can't accept / Offer Alternative Resolution.

INVESTIGATING AGENT - REMARKS (36)
Agent Date Response
SYSTEM Jun 9, 2014 Email Confirmation Sent to Landlord: The RPA has sent an email confirmation to the landlord to explain that the tenant has closed the complaint. The RPA is no longer mediating the complaint.
SYSTEM Jun 9, 2014 Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure.
SYSTEM Jun 9, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Jun 9, 2014 CASE CLOSED BY TENANT: The complaint has been closed by the tenant and will no longer be handled by the Rental Protection Agency. Case has been dropped.
SYSTEM Jun 9, 2014 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.
SYSTEM Jun 9, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Jun 9, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Jun 9, 2014 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.
SYSTEM Jun 3, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Jun 3, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Jun 2, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Jun 2, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM May 31, 2014 No Further Updates: No further updates have been provided. This case will be closing following an additional 3 day extension for updates. Pending case updates.
SYSTEM May 30, 2014 No Further Updates: No further updates have been provided. This case will be closing following an additional 3 day extension for updates. Pending case updates.
SYSTEM May 27, 2014 FINAL 3 DAY RESPONSE PERIOD: The RPA is providing a 3 day response period for additional updates by either party. The tenant may at their discretion offer an alternative resolution. Pending further updates.
SYSTEM May 27, 2014 Email Sent to Tenant: The RPA has sent an email to the tenant showing managements explanation as to why they can't accept the tenants resolution or provide an alternative resolution.
SYSTEM May 27, 2014 LANDLORD UNABLE: According to the response made by Jude Flori, management is not able to accept the tenant proposed resolution, nor are they able to offer an alternative. This case will be documented as Refused to Mediate.
SYSTEM May 27, 2014 LANDLORD EXPLANATION: The Landlord Jude Flori cannot accept the tenant's resolution nor provide an alternate resolution as per the statement provided: This matter was original discussed with our attorney's office for clarification. Tenant received clarification from Landlord, however tenant did not feel clarification was correct. Since I do not have a legal background on this matter, I have forwarded this matter to our attorney's office Hanlon
SYSTEM May 26, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: May 25, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM May 26, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM May 25, 2014 EMAIL TO LANDLORD: The RPA has sent an email reminder to Jude Flori in request for an immediate response to the complaint. Pending Landlord/ Manager Response.
SYSTEM May 25, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM May 18, 2014 Delivery Estimate: The complaint notice sent to Jude Flori 23-4068 Lincoln Park, New Jersey should have arrived or will arrive within 24 hours.
SYSTEM May 18, 2014 As per tenant request, a duplicate copy of the Complaint Notice mailed to the Landlord has printed and is in route to the Tenant's address. USPS Mailing Center has provided the confirmation ID: 0
SYSTEM May 18, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.
SYSTEM May 18, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: May 24, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4068 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM May 18, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Jude Flori
209 Comly Rd. Apt A-12
Lincoln Park, New Jersey 07035

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM May 18, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4068.
SYSTEM May 18, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM May 18, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation. For Renter
SYSTEM May 18, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM May 16, 2014 The RPA server has sent an initial email complaint notice to Jude Flori Beaver Brook Gardens concerning the Complaint filed by the tenant: Breach Of Lease :Requirement Of Law. The email address was provided by the tenant at the time of filing.
SYSTEM May 16, 2014 An email confirmation was sent to the tenant at 05-16-2014 20:01:52. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM May 16, 2014 CONFIRMATION OF COMPLAINT: A complaint about Breach of Lease :Requirement of Law has been filed pertaining to 23-4068 or Jude Flori located in Lincoln Park, New Jersey 07035. Case is pending mailing confirmation.
SYSTEM May 16, 2014 Complaint 23-4068 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.