Landlord Complaint Record: #23-4237

The View At Mill Run    |    Matt Thomas    |    Owings Mills    ,    Maryland 21117    Landlord Complaint 23-4237

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RESOLVED! This complaint has been resolved. Landlord acted professionally by providing a fair and prompt resolution.

Case Number : 23-4237 Filing Date : Jun 16, 2014
Investigating Agent : Kept Private Case Disposition : Resolved
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Matt Thomas RENTER : Kept Private
Property Name : The View At Mill Run      
Address : 9755 Mill Centre Drive Address : Kept Private
City, State - Zip : Owings Mills, Maryland - 21117. City, State - Zip : Owings Mills, Maryland - 21117.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Constant Noise Issue
Fair Resolution according to renter :
  1. Reimbursement Of ALL Rental Fees For The Month Of June 2014

Address               :   
City, State - Zip   :   , - .


I've reported constant noise issues withe the tenants above me in apt 448. This management company never answers emails or returns phone calls. I am filing this form at 12:15 AM on Monday, June 16,2014 because the tenants above will not stop banging, stomping and running.

From Date IP Address Response

Agent Date Response
SYSTEM Jun 19, 2014 Delivery Estimate: The complaint notice sent to Matt Thomas The View At Mill Run Owings Mills, Maryland should have arrived or will arrive within 24 hours.

SYSTEM Jun 17, 2014 CASE RESOLVED: The tenant has confirmed that this complaint has been resolved. This case is now closed.

SYSTEM Jun 17, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.

SYSTEM Jun 16, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Jun 16, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: June 22, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4237 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Jun 16, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Matt Thomas
9755 Mill Centre Drive
Owings Mills, Maryland 21117

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Jun 16, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4237.

SYSTEM Jun 16, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Jun 16, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Jun 16, 2014 The RPA server has sent an initial email complaint notice to Matt Thomas The View At Mill Run concerning the Complaint filed by the tenant: Constant Noise Issue. The email address was provided by the tenant at the time of filing.

SYSTEM Jun 16, 2014 An email confirmation was sent to the tenant at 06-16-2014 00:24:44. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Jun 16, 2014 CONFIRMATION OF COMPLAINT: A complaint about Constant noise issue has been filed pertaining to 23-4237 or Matt Thomas located in Owings Mills, Maryland 21117. Case is pending mailing confirmation.

SYSTEM Jun 16, 2014 Complaint 23-4237 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.