Landlord Complaint Record: #23-4375

Auburn    |    Kelly Ryman    |    Wayzata    ,    Minnesota 55391    Landlord Complaint 23-4375


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CASE CLOSED CASE DROPPED Nov 30, -1


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-4375 Filing Date : Jul 9, 2014
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Jul 9, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Kelly Ryman RENTER : Kept Private
Property Name : Auburn      
Address : 15210 Wayzata Blvd Address : Kept Private
City, State - Zip : Wayzata, Minnesota - 55391. City, State - Zip : Coon Rapids, Minnesota - 55433.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Wrongfully Withholding Security Deposit Past 21 Days
Fair Resolution according to renter :
  1. $9310

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

We were not given an amount of what we were getting for a refund on a security deposit until 7/7/2014. We moved out on 6/2/14. According to MN law, Park Avenue was not in compliance withholding the deposit beyond the deadline. Furthermore, some of the fees that they were charging were exaggerated/unfounded. The law states that: "if the lanlord does not return the deposit in the time allowed, the lanlord must pay the tenant an amount equal to two times the amount of the deposit wrongfully withheld, plus interest Minnesota statute 504B.178

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response
Landlord Jul 10, 2014 174.53.210.96 Refuse to resolve complaint.

INVESTIGATING AGENT - REMARKS (26)
Agent Date Response
SYSTEM Jul 23, 2014 Email Confirmation Sent to Landlord: The RPA has sent an email confirmation to the landlord to explain that the tenant has closed the complaint. The RPA is no longer mediating the complaint.
SYSTEM Jul 23, 2014 Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure.
SYSTEM Jul 23, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Jul 23, 2014 Tenant Closed Complaint Case: The tenant has closed the complaint case with the RPA and is pursuing further legal action.
SYSTEM Jul 23, 2014 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.
SYSTEM Jul 23, 2014 FINAL DISPOSITION: FORCE REQUIRED! Management failed to resolve this complaint.
SYSTEM Jul 23, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Jul 23, 2014 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.
SYSTEM Jul 16, 2014 Final Review Period: The landlord has not been able to provide a resolution to this complaint. Management's response is considered as Mediation Refused as they are not able or willing to find a resolution to this complaint. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Jul 16, 2014 MANAGEMENT REFUSAL: Management of Wrongfully Withholding Security Deposit Past 21 Days , has refused to resolve the tenant filed complaint: Wrongfully Withholding Security Deposit Past 21 Days. Complaints in which management refuses to cooperate are documented on the public database with a negative disposition. This complaint will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Jul 13, 2014 No Further Updates: No further updates have been provided. This case will be closing following an additional 3 day extension for updates. Pending case updates.
SYSTEM Jul 13, 2014 No Further Updates: No further updates have been provided. This case will be closing following an additional 3 day extension for updates. Pending case updates.
SYSTEM Jul 12, 2014 Delivery Estimate: The complaint notice sent to Kelly Ryman Auburn Wayzata, Minnesota should have arrived or will arrive within 24 hours.
SYSTEM Jul 10, 2014 FINAL 3 DAY RESPONSE PERIOD: The RPA is providing a 3 day response period for additional updates by either party. The tenant may at their discretion offer an alternative resolution. Pending further updates.
SYSTEM Jul 10, 2014 Email Sent to Tenant: The RPA has sent an email to the tenant explaining that; Park Avenue Of Wayzata, has refused to resolve this complaint and is not willing to provide an alternate resolution.
SYSTEM Jul 10, 2014 LANDLORD REFUSAL: The landlord; Park Avenue Of Wayzata, has refused to resolve this complaint and is not willing to provide an explanation or alternative resolution. Management has also been informed that this will result in a negative disposition.
SYSTEM Jul 9, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: July 15, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-4375 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Jul 9, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Park Avenue Of Wayzata
15210 Wayzata Blvd
Wayzata, Minnesota 55391

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 42253513
SYSTEM Jul 9, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-4375.
SYSTEM Jul 9, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Jul 9, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Jul 9, 2014 The RPA server has sent an initial email complaint notice to Park Avenue Of Wayzata Auburn concerning the Complaint filed by the tenant: Wrongfully Withholding Security Deposit Past 21 Days. The email address was provided by the tenant at the time of filing.
SYSTEM Jul 9, 2014 An email confirmation was sent to the tenant at 07-09-2014 17:28:33. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Jul 9, 2014 CONFIRMATION OF COMPLAINT: A complaint about wrongfully withholding security deposit past 21 days has been filed pertaining to 23-4375 or Park Avenue Of Wayzata located in Wayzata, Minnesota 55391. Case is pending mailing confirmation.
SYSTEM Jul 9, 2014 Complaint 23-4375 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.