AGAVE RIDGE TOWNHOMES FORMERLY CABRILLO SPRINGS    |    Nino    |    San Diego    ,    California 92123    Landlord Complaint 23-4629

I NOTICED SOME BITES AND CALLED THE OFFICE, WAS SENT TO VOIICEMAIL. CALLED SEVERAL TIMES OVER THE NEXT WEEK. I GOT A HOLD OF THEM A WEEK LATER, COMPLAINED ABOUT WHAT I NOW THOUGHT WERE BEDBUGS, THEY SENT A PEST CONTROL GUY TO INSPECT ALMOST A WEEK AFTER MY COMPLAINT, BY THEN I HAD FOUND AN ACTUAL BUG, SHOWED THE GUY A PICTURE & WITHOUT EVEN BOTHERING TO INSPECT CONFIRMED THERE WERE BEDBUGS AND SAID THE OFFICE USED A DIFFERENT COMPANY FOR THAT & THAT HE WOULD LET THEM KNOW I HAD THEM. I CALLED THE OFFICE MULTIPLE TIMES TO SEE WHAT THE PROCESS WOULD BE & NO RESPONSE. Note that the day I complained a neighbor was already being treated for bedbugs, and another unit also complained about having them) . WHEN I SPOKE TO THE MANAGER INSTEAD OF MAKING ME FEEL LIKE IT WOULD BE TAKEN CARE OF IMMEDIATELY, DECIDED TO FIND WAYS TO BLAME ME SAYING I MOST LIKELY TRAVELED OR BOUGHT USED FURNITURE OR BROUGHT THE BEDBUGS FROM MEXICO, BECAUSE THEY "WERE NOT COMMON HERE". HE OBVIOUSLY DID NOT KNOW THE LADY AT THE FRONT DESK HAD TOLD ME ABOUT THE OTHER UNITS. SO HE SAID IT WASNT A PROBLEM THEY HAD CREATED, THAT I HAD BROUGHT THEM INTO MY HOME SO THAT THERE COULD BE A CHARGE. SO DAYS LATER MY PLACE GOT TREATED. 3 DAYS AFTER THAT I STILL HAVE BITES THAT ARE NOW SWELLING AND ARE ABOUT 2 in WIDE, SO I CALL THE OFFICE AND THEY TELL ME THAT ITS NORMAL TO SEE ACTIVITY BUT. THAT THEY WOULD INSPECT A WEEK AFTER TREATMENT. THEY COME AND SAY THERE IS NO ACTIVITY, AT THIS POINT I THOUGHT I'D SEEN A FLEA IN MY LIVING ROOM,TALK TO NINO ABOUT IT, HE SCHEDULES A TREATMENT, THE GUY COMES AND SAYS MY BITES ARE STILL FROM BEDBUGS, AND JUST TONIGHT I SAW ONE IN MY LEG, SAVED IT IN A ZIPLOC BAG TO TAKE TO NINO TOMORROW. AT THIS POINT ITS BEEN A MONTH WITH THIS PROBLEM AND I JUST WANT TO LEAVE THIS PLACE. I HAVE SMALL CHILDREN THAT ARE NOW GETTING BIT. I CANT SLEEP AT ALL, HAD TO THROW STUFF OUT, ALL THE TOYS & MATTRESS. I WANT TO LEAVE.