Landlord Complaint Record: #23-5024

Pangea Vista Apartments    |    Thomas Roberson    |    Indianapolis    ,    Indiana 46219    Landlord Complaint 23-5024

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-5024 Filing Date : Oct 20, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments
upload Kept Private RPA Mailing Center Nov 6, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Thomas Roberson RENTER : Kept Private
Property Name : Pangea Vista Apartments      
Address : 1366 N Arlington Ave, Indianapolis, IN 46219 Address : Kept Private
City, State - Zip : Indianapolis, Indiana - 46219. City, State - Zip : Indianapolis, Indiana - 46219.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Neighbor Harrassment, Landlord Retailation
Fair Resolution according to renter :
  1. 1. Tenant And Daughter Evicted 2. Reimbursement Of RPA Fees, 3. Cameras Installed For Safety

Address               :   
City, State - Zip   :   , - .


I was confronted by residents daughter, boyfriend, and female friend with the residents daughter threatening to cause bodily harm to me in the presence of my child. The daughter lives in apartment 203, and as of 10/19 was not a leasing resident. The incident occurred on 10/19 at 6:00pm. The daughter admitted to the Property Manager, Thomas Roberson, that she did indeed place her hands on me and the Property Manager ended up giving me a warning about yelling in the hallway and if caught violating the warning, I would be evicted. I have never caused any problems with any resident and I always pay my rent in advance. I sent the property manager an email stating how I don't feel safe in my apartment nor do I feel safe about my child playing outside while the residents children are outside wanting to pick a fight with my son. This non resident as of 10/19, has been confrontational on two other occasions on 10/13 and 10/16 and I have ignored the issues hoping she would stop. I have also addressed my concerns to the property manager and now that I am standing up for my self threatening to take legal action, I am at risk of getting evicted, which I believe is retaliation because I was only standing up for my self and protecting my child and the Property Manager is disregarding my safety concerns and ignoring the fact that this non-resident is bullying me and my family.

From Date IP Address Response

Agent Date Response
SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Oct 28, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 27, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Oct 28, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Oct 27, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Oct 23, 2014 Delivery Estimate: The complaint notice sent to Thomas Roberson Pangea Vista Apartments Indianapolis, Indiana should have arrived or will arrive within 24 hours.

SYSTEM Oct 20, 2014 CERTIFIED MAILING: This case is being sent via USPS Certified Mail:
A duplicate Mailing is also being sent via USPS First Class Mail in case the landlord refuses to sign for Certified Mailing. A signature is required for delivery of this certified complaint notice.

SYSTEM Oct 20, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 26, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5024 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Oct 20, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Thomas Roberson
1366 N Arlington Ave, Indianapolis, IN 46219
Indianapolis, Indiana 46219

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Oct 20, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5024.

SYSTEM Oct 20, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Oct 20, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Oct 20, 2014 An email confirmation was sent to the tenant at 10-20-2014 17:07:28. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Oct 20, 2014 CONFIRMATION OF COMPLAINT: A complaint about Neighbor Harrassment, Landlord Retailation has been filed pertaining to 23-5024 or Thomas Roberson located in Indianapolis, Indiana 46219. Case is pending mailing confirmation.

SYSTEM Oct 20, 2014 Complaint 23-5024 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.