Landlord Complaint Record: #23-5049

Cloverleaf Gardens    |    Woodbridge    ,    New Jersey 07095    Landlord Complaint 23-5049


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CASE CLOSED CASE DROPPED Nov 30, -1


CASE DROPPED: This complaint was not worked by the RPA� The case was terminated early and does not impact the landlords rating.
 



Case Number : 23-5049 Filing Date : Oct 23, 2014
Investigating Agent : Kept Private Case Disposition : Case Dropped
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments
upload Kept Private Landlord Nov 20, 2014
1. Lease Agreement 2. Notice of Lease Extension 3. Key Return Receipt 4. Release Form
upload Kept Private RPA Mailing Center Nov 6, 2014 The following attachment is a copy of the mailed complaint notice that was processed and sent out the Landlord/ Manager.

LANDLORD / MGR : Cloverleaf Gardens RENTER : Kept Private
Property Name :      
Address : 90 Woodbridge Center Drive, 1st Floor Address : Kept Private
City, State - Zip : Woodbridge, New Jersey - 07095. City, State - Zip : Iselin, New Jersey - 08830.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Security Deposit Problem
Fair Resolution according to renter :
  1. Refund Security Deposit Of $1437

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

Hi, I have rented Apartment #277 from Middlesex Management from 01-July-2013 and vacated the Apartment on 05-Sep-2014, I have provided 2 months notice as per the lease agreement and there is no breakage of lease.. But Middlesex Management has deducted my Security deposit for Normal Wear & Tear & Cleaning purpose which is against the NJ Law.. Also They have deducted full month Rent (Sept month Rent) for just handing over the key on 06-Sep morning.. They have not given me any notice or any written Communication.. Illegally they are holding my money and not returning.. I need your help in getting back my security deposit please. Note : When i vacated the house i have taken photos/Videos and there is no damages. Also i have asked for a supervisor visit before i vacate but they have not come up. Also deducting 1 month rent is very illegal when i have given the notice 2 months before, The reason they are telling is since i have given the keys on 06-Sep they are taking away 1 month rent is very discriminating. Infact o had lots of issues when i have stayed there and middlesex management has not corrected those things.. but they just want to cheat and take-a-way poor people money..I need your help in getting back my security deposit please. They have withhold my deposit amount Rent : $992 Damages : $205 RPA Fees : $25 Penalty for withholding the security deposit for damages which is illegal : $205 Total : $1437

LANDLORD / TENANT RESPONSES (4)
From Date IP Address Response
Landlord Dec 1, 2014 108.179.19.26 Offer an Alternative Resolution.
Renter Nov 28, 2014 180.190.151.12 1.Explanation : Sir, The Landlord is cheating and not producing correct documents. Please see the extension letter attached by the landlord, it has the date as 08/21(Aug 21) -- Actually i have given the written form to extend my lease around 06/25(June 25), but if you see the letter attached by the landlord it mention the date as 08/21 they have confirmed the lease extension.. For a 2 months lease extension will they send the confirmation letter after 2 months ??? I have never received that letter at all. 2. Also as per that letter i need to revert back in 5 days but if they send it to me on 08/21 will i receive it 5 days before 08/29 ??? (Note : Aug 30/31 being a weekend). This clearly explains how the landlord is trying to cheat and take away the security deposit.. I need my full security deposit back.
Renter Nov 22, 2014 123.201.141.66 Sir, The Landlord is cheating and not producing correct documents. Please see the extension letter attached by the landlord, it has the date as 08/21(Aug 21) -- Actually i have given the written form to extend my lease around 06/25(June 25), but if you see the letter attached by the landlord it mention the date as 08/21 they have confirmed the lease extension.. For a 2 months lease extension will they send the confirmation letter after 2 months ??? I have never received that letter at all. 2. Also as per that letter i need to revert back in 5 days but if they send it to me on 08/21 will i receive it 5 days before 08/29 ??? (Note : Aug 30
Renter Nov 22, 2014 123.201.141.66 Explain why you can't accept / Offer Alternative Resolution.
Landlord Nov 20, 2014 108.179.19.26 Offer an Alternative Resolution.
Renter Nov 6, 2014 123.201.56.87 1.Hi, The Apartment Name i rented is : CloverLeaf Gardens, Aprtment #277.

INVESTIGATING AGENT - REMARKS (42)
Agent Date Response
SYSTEM Dec 3, 2014 Email Confirmation Sent to Landlord: The RPA has sent an email confirmation to the landlord to explain that the tenant has closed the complaint. The RPA is no longer mediating the complaint.
SYSTEM Dec 3, 2014 Confirmation Email Sent to Tenant: A confirmation email has been sent to the tenant about the requested case closure.
SYSTEM Dec 3, 2014 The tenant has closed this case. The RPA will no longer be accepting responses to this complaint.
SYSTEM Dec 3, 2014 LANDLORD UNWILLING TO COOPERATE: The tenant has requested that the complaint be closed due to the landlord, {Landlord Name}, unwillingness to cooperate.
SYSTEM Dec 3, 2014 CASE DROPPED: As per the tenant's right; they have chosen to drop this case. No further responses will be accepted. The tenant has requested that the RPA drop the case. The tenant has also agreed that their filing fees are forfeited, regardless of their decision to drop the case early.
SYSTEM Dec 3, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Dec 3, 2014 REFUSED RESOLUTION: The Landlord or Manager has REFUSED to resolve this complaint. The RPA has made beyond reasonable efforts to work with the Landlord / Manger to find a resolution to the complaint. Management has refused all reasonable measures to resolve this complaint. Due to the unwillingness from management , the RPA has no choice but to close this case with a negative disposition. Case Closed.
SYSTEM Dec 3, 2014 No Further Updates: There have been no further updates by either the landlord or tenant for 7 days. This case is now closed.
SYSTEM Dec 1, 2014 Email Sent to Landlord: The RPA has sent a confirmation email to the landlord with their proposed resolution. Pending Update from tenant.
SYSTEM Dec 1, 2014 Email Sent to Tenant: The RPA Servers have sent an email to the tenant showing the new proposed resolution offered by the landlord. The tenant has been instructed on how to accept, or reply to the new proposal. Pending update from tenant.
SYSTEM Dec 1, 2014 TENANT RESPONSE DEADLINE: The Tenant is being provided with 3 days to respond to the new proposed resolution.
SYSTEM Dec 1, 2014 ALTERNATIVE RESOLUTION BY LANDLORD: The Landlord; JOSEPH ROSETTI has offered the tenant an alternate resolution. The resolution purposed is: 1. I am writing on behalf of Cloverleaf Gardens in regards to our former tenant Manikandan Somasundaram. Mr. Somasundaram entered into a lease agreement from 7/1/2013 to 6/30/2014. Mr. Somasundaram then requested, and was granted, a (2) month lease extension from 6/30/2014 to 8/31/2014. A letter was sent to MR. Somasundaram dated August 21, 2014 which confirmed his lease expiration date of 8/31/2014 and stated "If you do not vacate your apartment by the above Extension Expiration Date, 8/31/2014, you will be required to fulfill the remainder of your one (1) year Lease Renewal". Mr. Somasundaram did not surrender his keys on 8/31/2014. The Landlord gives a (5) day grace period before any additional charges are assessed to the tenants account. Mr. Somasundaram did not return his keys until 9/6/2014, well after his lease extension expiration date, and after the (5) day grace period extended by the Landlord. Therefore, per the lease extension agreement, Mr. Somasundaram could of been held responsible to fulfill the remainder of his (1) year lease renewal which was not scheduled to expire until 6/30/2015. Instead, in an attempt to mitigate the cost to Mr. Somasundaram, the Landlord only held him responsible for September 2014 rent in the amount of $992.25. Mr. Somasundaram had a security deposit of $1,594.25. From that the Landlord withheld $992.25 for September 2014 Rent as stated above and an additional $205.00 for damages found during the move out inspection by the property manager. The remaining $397.00 plus interest was returned to Mr. Somasundaram within (30) days of his vacate date as required by law. After Mr. Somasundaram vacated the unit he contacted our office several times disputing the charges. The Landlord offered to refund the $205.00 withheld for damages however the charge for $992.25 for September 2014 would not be refunded as it was correctly charged in accordance with the lease extension agreement. The Landlord sent Mr. Somasundaram a Release form to sign and return in order to receive his $205 refund check. To date the Landlord has not received the executed Release form back from Mr. Somasundaram. The Landlord's offer to refund $205.00 to Mr. Somasundaram still stands. We previously uploaded the following supporting documents to your site: 1. Lease Agreement. 2. Lease Extension Agreement 3. Key Return Receipt 4. Release Form. Thank You

Explanation: Once Mr. Somasundaram returns the Release form sent to him the Landlord will send a $205 refund check to him within (2) weeks.
SYSTEM Nov 26, 2014 Final Review Period: The landlord has offered a alternate resolution that has not been refused or changed by the tenant. This complaint is considered resolved and will be closed if no new updates are made within 7 days. Pending Final Waiting Period.
SYSTEM Nov 23, 2014 Email Reminder Sent to Tenant: The RPA has sent an email reminder to the tenant. Should the tenant not respond it will be assumed that the resolution offered by management was acceptable and the complaint will be closed as resolved.
SYSTEM Nov 23, 2014 No Update From Tenant: The RPA has provided the tenant with 3 days to accept or respond to the alternate solution proposed by management. The tenant has not provided any updates. The RPA is providing a final 3 days for a response.
SYSTEM Nov 21, 2014 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.
SYSTEM Nov 21, 2014 EMAIL TO LANDLORD: The RPA has sent an email to the landlord: JOSEPH ROSETTI. The landlord has been provided with an opportunity to provide any comments or statements concerning this complaint which will be included on the final complaint record.
SYSTEM Nov 21, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: JOSEPH ROSETTI , {City, State Zip) Following the review period this case will be evaluated for closure.
SYSTEM Nov 21, 2014 WARNING! The landlord; JOSEPH ROSETTI, of Woodbridge, New Jersey 07095 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.
SYSTEM Nov 20, 2014 Email Sent to Tenant: The RPA Servers have sent an email to the tenant showing the new proposed resolution offered by the landlord. The tenant has been instructed on how to accept, or reply to the new proposal. Pending update from tenant.
SYSTEM Nov 20, 2014 TENANT RESPONSE DEADLINE: The Tenant is being provided with 3 days to respond to the new proposed resolution.
SYSTEM Nov 20, 2014 ALTERNATIVE RESOLUTION BY LANDLORD: The Landlord; Middlesex Management has offered the tenant an alternate resolution. The resolution purposed is: 1. I am writing on behalf of Cloverleaf Gardens in regards to our former tenant Manikandan Somasundaram. Mr. Somasundaram entered into a lease agreement from 7/1/2013 to 6/30/2014. Mr. Somasundaram then requested, and was granted, a (2) month lease extension from 6/30/2014 to 8/31/2014. A letter was sent to MR. Somasundaram dated August 21, 2014 which confirmed his lease expiration date of 8/31/2014 and stated "If you do not vacate your apartment by the above Extension Expiration Date, 8/31/2014, you will be required to fulfill the remainder of your one (1) year Lease Renewal". Mr. Somasundaram did not surrender his keys on 8/31/2014. The Landlord gives a (5) day grace period before any additional charges are assessed to the tenants account. Mr. Somasundaram did not return his keys until 9/6/2014, well after his lease extension expiration date, and after the (5) day grace period extended by the Landlord. Therefore, per the lease extension agreement, Mr. Somasundaram could of been held responsible to fulfill the remainder of his (1) year lease renewal which was not scheduled to expire until 6/30/2015. Instead, in an attempt to mitigate the cost to Mr. Somasundaram, the Landlord only held him responsible for September 2014 rent in the amount of $992.25. Mr. Somasundaram had a security deposit of $1,594.25. From that the Landlord withheld $992.25 for September 2014 Rent as stated above and an additional $205.00 for damages found during the move out inspection by the property manager. The remaining $397.00 plus interest was returned to Mr. Somasundaram within (30) days of his vacate date as required by law. After Mr. Somasundaram vacated the unit he contacted our office several times disputing the charges. The Landlord offered to refund the $205.00 withheld for damages however the charge for $992.25 for September 2014 would not be refunded as it was correctly charged in accordance with the lease extension agreement. The Landlord sent Mr. Somasundaram a Release form to sign and return in order to receive his $205 refund check. To date the Landlord has not received the executed Release form back from Mr. Somasundaram. The Landlord's offer to refund $205.00 to Mr. Somasundaram still stands. We previously uploaded the following supporting documents to your site: 1. Lease Agreement. 2. Lease Extension Agreement 3. Key Return Receipt 4. Release Form. Thank You

Explanation: Once Mr. Somasundaram returns the Release form sent to him the Landlord will send a $205 refund check to him within (2) weeks.
SYSTEM Nov 20, 2014 New file uploaded by Landlord.
SYSTEM Nov 19, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Middlesex Management, failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.
SYSTEM Nov 19, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Nov 18, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.
SYSTEM Nov 11, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: November 18, 2014by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-5049 is pending final notice and response from landlord.
SYSTEM Nov 11, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Nov 1, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: October 31, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Nov 1, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Oct 31, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Oct 24, 2014 Delivery Estimate: The complaint notice sent to Middlesex Management 23-5049 Woodbridge, New Jersey should have arrived or will arrive within 24 hours.
SYSTEM Oct 24, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: October 30, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5049 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Oct 24, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Middlesex Management
90 Woodbridge Center Drive, 1st Floor
Woodbridge, New Jersey 07095

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Oct 24, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5049.
SYSTEM Oct 24, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Oct 24, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Oct 23, 2014 An email confirmation was sent to the tenant at 10-23-2014 11:53:53. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Oct 23, 2014 CONFIRMATION OF COMPLAINT: A complaint about Security Deposit Problem has been filed pertaining to 23-5049 or Middlesex Management located in Woodbridge, New Jersey 07095. Case is pending mailing confirmation.
SYSTEM Oct 23, 2014 Complaint 23-5049 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.