Landlord Complaint Record: #23-5115

Granville Heights Senior Apartments    |    Nichelle Primm    |    Milwaukee    ,    Wisconsin 53223    Landlord Complaint 23-5115

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WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.

Case Number : 23-5115 Filing Date : Nov 6, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Nichelle Primm RENTER : Kept Private
Property Name : Granville Heights Senior Apartments      
Address : 6840 Grandville Circle Address : Kept Private
City, State - Zip : Milwaukee, Wisconsin - 53223. City, State - Zip : MILWAUKEE, Wisconsin - 53223.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Normal Living Multiple Noise Complaints, Harassment.
Fair Resolution according to renter :
  1. Stop Harassment, Stop Intrusion, Give Privacy, Reimburse For RPA Fees, Or No Cost Movement To Same Or Better Unit

Address               :   
City, State - Zip   :   , - .


We are being harassed by our surrounding neighbors and are being targeted and forced out. Multiple noise complaints have been made by our surrounding neighbors. We are sick and tired of being bothered and harassed by building management, and police. We have been very compliant with the building management in order to solve the complaint issues. They even came to our apartment complex and began to slam doors, cabinets, stomp their feet, and make loud noises in order to try and imitate the complaints and found that even at the most obnoxious door slam and foot stomping, the noise inside the surrounding apartment units were documented as normal noise. Today at 7:00am, 2 police officers knocked on our door and said they received a complaint of "loud footsteps" from the apartment beneath us. we invited them in and the came inside, checked for things, and left this is getting out of control. and needs to stop.

From Date IP Address Response

Agent Date Response
SYSTEM Dec 13, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.

SYSTEM Dec 12, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.

SYSTEM Dec 10, 2014 Final Review Period: The RPA has provided both parties with a 3 day review period for final comments or statements. This case will closed if no additional updates or responses are made for 7 days. Should no responses be made by either party this complaint will be closed.

SYSTEM Dec 7, 2014 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.

SYSTEM Dec 7, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Nichelle Primm Granville Heights Senior Apartments, {City, State Zip) Following the review period this case will be evaluated for closure.

SYSTEM Dec 7, 2014 WARNING! The landlord; Nichelle Primm, of Granville Heights Senior Apartments Milwaukee, Wisconsin 53223 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.

SYSTEM Dec 6, 2014 RESPONSE DEADLINE DUE TODAY: Management has been provided with a final opportunity to respond to this complaint through bu 7:00PM today. Management has failed to respond to previously mailed written notices concerning this complaint.

SYSTEM Nov 29, 2014 Landlord Third response dead-line has been set for: December 06, 2014. This is the landlord / manager's last opportunity to respond to complaint case: 23-5115 .

SYSTEM Nov 29, 2014 3rd NOTICE: The RPA rarely sends out 3rd notices to landlords. A 3rd notice typically indicates that the landlord is unwilling to cooperate or refusing to cooperate. The 3rd Notice has been mailed and is expected to arrive within 3 days.

SYSTEM Nov 29, 2014 3rd Written Notice: The 3rd and final written notice has been printed, addressed and processed for delivery. USPS has confirmed acceptance of the notice which is in route for delivery. USPS Confirmation: 0

SYSTEM Nov 29, 2014 3rd Mailing Requested: At the time of filing the tenant requested a 3rd mailing should the landlord fail to respond. As per the tenant's request the RPA will be preparing one 3rd and final written notice which will be mailed to the landlord in hopes to resolve this complaint.

SYSTEM Nov 27, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Nichelle Primm, Granville Heights Senior Apartments failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.

SYSTEM Nov 27, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.

SYSTEM Nov 26, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.

SYSTEM Nov 19, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: November 26, 2014 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-5115 is pending final notice and response from landlord.

SYSTEM Nov 19, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)

SYSTEM Nov 19, 2014 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.

SYSTEM Nov 19, 2014 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.

SYSTEM Nov 17, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: November 16, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.

SYSTEM Nov 17, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.

SYSTEM Nov 16, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.

SYSTEM Nov 9, 2014 Delivery Estimate: The complaint notice sent to Nichelle Primm 23-5115 Milwaukee, Wisconsin should have arrived or will arrive within 24 hours.

SYSTEM Nov 9, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: November 15, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5115 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.

SYSTEM Nov 9, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Nichelle Primm
6840 Grandville Circle
Milwaukee, Wisconsin 53223

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0

SYSTEM Nov 9, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5115.

SYSTEM Nov 9, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.

SYSTEM Nov 9, 2014 Complaint Accepted by RPA and is pending further processing.

SYSTEM Nov 6, 2014 An email confirmation was sent to the tenant at 11-06-2014 13:56:53. The email included a confirmation of the complaint filing, case number, and pin.

SYSTEM Nov 6, 2014 CONFIRMATION OF COMPLAINT: A complaint about Normal living multiple noise complaints, harassment. has been filed pertaining to 23-5115 or Nichelle Primm located in milwaukee, Wisconsin 53223. Case is pending mailing confirmation.

SYSTEM Nov 6, 2014 Complaint 23-5115 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.