Landlord Complaint Record: #23-5210

Colonial Heritage Apartments    |    Debbie    |    Wabash    ,    Indiana 46992    Landlord Complaint 23-5210


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CASE CLOSED FORCE REQUIRED Nov 30, -1


WARNING! This property/ landlord refused to mediate a fair resolution or respond to this
complaint. Landlord refused to cooperate.
 



Case Number : 23-5210 Filing Date : Nov 25, 2014
Investigating Agent : Kept Private Case Disposition : Force Required
Complaint Level : Code Landlord Response : Case Closed

SUPPORTING DETAILS
Type Title / Link Posted By Date Uploaded Comments

LANDLORD / MGR : Debbie RENTER : Kept Private
Property Name : Colonial Heritage Apartments      
Address : 1929 Vernon St. Address : Kept Private
City, State - Zip : Wabash, Indiana - 46992. City, State - Zip : Wabash, Indiana - 46992.
Phone : Kept Private Phone : Kept Private

COMPLAINT : Extermination Bill
Fair Resolution according to renter :
  1. Landlord Hired Exterminator To Spray For Bed Bugs And Making Us Pay For It And I Want My RPA Fees Refunded

RENTAL DETAILS
Address               :   
City, State - Zip   :   , - .

COMPLAINT DETAILS (from renter)

On September 18th,2014 our landlord hired and exterminator to spray for bed bugs and about 2-3 weeks later the exterminator was back to spray again and she wants us to pay for it. Today on November 25th,2014 she took us to court to have us evicted for non payments of the exterminator and now my wife and I have until the December 5th,2014 at 9:00am. please help

LANDLORD / TENANT RESPONSES (0)
From Date IP Address Response

INVESTIGATING AGENT - REMARKS (25)
Agent Date Response
SYSTEM Dec 18, 2014 OFFICIAL COPY OF COMPLAINT: An official copy of the complaint has been requested by the tenant and mailed out by the nearest mailing center. The tenant should receive the copy of complaint within 3 days.
SYSTEM Dec 17, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Dec 17, 2014 FORCE REQUIRED! After repeated attempts to resolve this complaint; management has FAILED to comply and requires force. The RPA has taken all reasonable efforts to contact the Landlord / Manager. They have REFUSED all request and will require FORCE. This case is closed with a negative disposition.
SYSTEM Dec 17, 2014 Email Sent to Tenant: The RPA sent the tenant an email. The tenant has been contacted about the pending case closure and requested to make any final comments or statements about this complaint; which will be included on the public record.
SYSTEM Dec 17, 2014 FINAL COMPLAINT REVIEW: The RPA is providing a final review period to allow the tenant or landlord to update the complaint with any information that they would like to be included on the final apartment/ compalint review for: Debbie Colonial Heritage Apartments, {City, State Zip) Following the review period this case will be evaluated for closure.
SYSTEM Dec 17, 2014 WARNING! The landlord; Debbie, of Colonial Heritage Apartments Wabash, Indiana 46992 has been contacted numerous times via written notices sent to . Despite repeated request management has failed to respond within the reasonable time-frames set within this complaint process. The RPA acts without bias during the complaint process. Failure to cooperate is unprofessional and will be documented as such on the landlord public record database.
SYSTEM Dec 15, 2014 Final Grace Period: The RPA is providing a final 48 hour grace period. Should the landlord fail to respond within this period it may force the RPA to close this complaint due to Debbie, Colonial Heritage Apartments failure to comply. Failure to comply with this complaint will result in a negative public record. Pending Final Grace Period.
SYSTEM Dec 15, 2014 FINAL DEADLINE MISSED: Management has been provided with multiple mailings and request to respond to this complaint. Despite repeated attempts to contact the Landlord/ Manager; they have now FAILED to respond to the second extended deadline.
SYSTEM Dec 14, 2014 FINAL RESPONSE DEADLINE: The Landlord/ Manager has been contacted via written mail and provided with a final deadline to respond to this complaint. The deadline for a response is today by 7:00pm.
SYSTEM Dec 7, 2014 FINAL RESPONSE DEADLINE: A final response deadline has been set for: December 14, 2014 by 7:00pm. This final deadline provides the landlord a final written opportunity to respond to the complaint. The landlord is being provided with 3 days for delivery and 3 days to respond. Case 23-5210 is pending final notice and response from landlord.
SYSTEM Dec 7, 2014 2nd MAILING CONFIRMATION: The landlord has failed to respond to the first written notice and deadline. This is the 2nd and Final Notice being mailed to the landlord. The 2nd Notice is in transit and expected to arrive within 3 days. (2nd Notice and Final Notice)
SYSTEM Dec 7, 2014 FINAL COMPLAINT NOTICE PRINTED: A final complaint notice has been created, printed and sent to the nearest mailing center for immediately delivery to the landlord.
SYSTEM Dec 7, 2014 FINAL MAILING REQUIRED: The Landlord has failed to respond to this complaint by the reasonable time-frame provided. Due to the Landlords failure to respond; the RPA will prepare a final written notice. Pending Confirmation of Final Notice.
SYSTEM Dec 5, 2014 LANDLORD RESPONSE PAST DUE: The Landlord has failed to respond to the complaint by: December 04, 2014 .The Landlord will be provided a grace period of 3 additional days to respond. CASE IS PENDING LANDLORD RESPONSE.
SYSTEM Dec 5, 2014 PAST DUE RESPONSE: The Landlord or Manger has FAILED to respond by the deadline set within the complaint notice.
SYSTEM Dec 4, 2014 PENDING LANDLORD RESPONSE: The complaint case is still pending a response from the Landlord or Manager. The landlord has been requested to respond by end of the day. Case pending update from the landlord or manager.
SYSTEM Nov 27, 2014 Delivery Estimate: The complaint notice sent to Debbie 23-5210 Wabash, Indiana should have arrived or will arrive within 24 hours.
SYSTEM Nov 27, 2014 PENDING LANDLORD RESPONSE: The landlord or manager have been provided with the following response deadline: December 03, 2014 This deadline provides a reasonable time frame of 3 days for delivery of written notice and 3 days to respond to case # 23-5210 as outlined in the mailed notice. THIS CASE IS PENDING RESPONSE FROM LANDLORD OR MANAGER.
SYSTEM Nov 27, 2014 LANDLORD / MANAGER MAILING: Complaint Notice is being delivered to:
Debbie
1929 Vernon St.
Wabash, Indiana 46992

USPS Mail center has confirmed acceptance of the complaint notice parcel and provided confirmation ID: 0
SYSTEM Nov 27, 2014 MAIL CONFIRMATION: The complaint notice has been processed and is currently in route for 23-5210.
SYSTEM Nov 27, 2014 COMPLAINT NOTICE PRINTED: The complaint notice has been successfully transferred to the nearest mailing center and is pending mailing confirmation.
SYSTEM Nov 27, 2014 Complaint Accepted by RPA and is pending further processing.
SYSTEM Nov 25, 2014 An email confirmation was sent to the tenant at 11-25-2014 11:36:44. The email included a confirmation of the complaint filing, case number, and pin.
SYSTEM Nov 25, 2014 CONFIRMATION OF COMPLAINT: A complaint about Extermination Bill has been filed pertaining to 23-5210 or Debbie located in Wabash, Indiana 46992. Case is pending mailing confirmation.
SYSTEM Nov 25, 2014 Complaint 23-5210 has been filed and is in queue for further processing. Pending further updates and confirmation of mailing.