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Frequently Asked Questions

Categories: Click on any of the following categories to display questions
  • How long does the approval process take?
  • What is the Rental Protection Agency?
  • How can I check my approval status?
  • How do I respond to an RPA Complaint?
  • Can renter comments be removed from my record?
  • What is a Landlord History Report and Risk Score?
  • Can I improve my Landlord Risk Score?
  • How will a Complaint affect my Landlord Risk Score?
  • Does the law require me to register with the RPA?
  • Can I report tenant history to the RPA?
  • How accurate is the RPA Tenant Screening Service?
  • How do the Landlord Certifications work?
  • Whats the difference between Certified and Approved?
Rental Statistics /Clock As of MAY 23,2024 | 08:46 EST
Renters 118,190,121
Landlords 24,258,826
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