Ohio tenants have rights, solving security deposit problems is your right...
Every day, tenants like you, turn to the RPA to quickly get deposits refunded & unfair charges dropped.Filing a Complaint with the RPA is the fastest and most effective way to get your deposit refunded and unfair deductions dropped. - even attorneys rely on the RPA to help solve dispute problems for their clients. As a tenant you have rights to fight for your every penny of your deposit. Yes, the RPA fight to get your deposit back.
What Ohio Security Deposit Problems Can the RPA solve?
Did you know... the RPA accepts all deposit complaints, but these are the most common complaints resolved by our organization:
Security Deposit Refunds
Getting your security deposit back promptly.
Charges to Security Deposit
Unfair, False, Unreasonable, or other types of deductions
TIP: On the complaint form you can request that your landlord reimburse you for the $35 complaint filing fee. (that's the only required fee to file a complaint)
Rent Problems Are Frustrating; but you're not alone: Thousands of tenants rely on RPA to solve problems
Abuse Of Landlord Position, Violating Personal Freedom And Human Rights | Case#**-*900
Denver,
Colorado -
80204
1. Mister Thaddeus make me pay his grouchiness, making me feel embarrassed to request payments when there is a line on the cash machine. When i tell him what he used and supposed to buy, he pretend he don`t understand and he keep asking me for the amount, i write him a long text telling him the things that he uses and supposed to buy for himself. After weeks of fights finally he bought his stuff, but screaming on me that he is very generous gay and i am insulting him. Telling me that me requesting him to pay his own this is an insult and he is not cheep...
2. Mister Robinson seduced me, using my state of not sober person, to influence me to have sex with him. After few consensus sexual contacts i decide to stop this flirt. He kept trying to turn me on, kissing me and stuff telling me that he don`t want to turn me on, he just want to kiss me. When i decided not to give him any time, and space for sex he started to scream on me. He will have very weird jealousy, scream when i hear voice message from other gays, insisting that i am doing it DELIBERATELY TO HURT HIM. (Thing that i do every morning for years). Mister landlord will be mad at me because i don`t want to spend time with him. He wait for weeks in the kitchen in order to explain me his rights, and scream on me, in till i stopped to go to make my tee or coffee in order to prevent seeing him. He will come when i am in the kitchen and smash doors deep breathing showing me how mad he is, and making me feel very uncomfortable.
3. Ones he come inside of my room naked to scream and tell me that he is generous.
4. He make me loose enthusiasm for my life and i become depress because he limit my personal freedom.
5. He treat-ten me, screaming and nuking on my door, many many times without giving any space to my privacy.
6. He screamed that i disrespect him when i had a guest (1 time, since i live here), telling me that he will beat this guy if he ever see him again. I wanted to have guest few nights ago but he smashed doors and punches the walls and take objects (glass in this case) and tells me that i shell shoot up or he will brake my beautiful face.
7. Mister Robinson has constricted me to change my living habits, because i can`t have my cafe/tee in the morning when i like, i can`t listen what my friend tell me because he get mad. I am able to sleep, because i am feeling scared and afraid, i don`t feel safe to sleep, i have a problem to relax my toot when i sleep.
Repair Issues, Reported Problem 3:16 11/15/13. No Hot Water. | Case#**-*319 It clearly states in my lease that I will be provided hot water, I have not had hot water all day and will not get it till Monday according to my landlord that is 3 days without hot water which makes this apt. inhabitable. I want it fixed within 24 hours or 20 dollars deducted from my lease each day that I do not have hot water. I pay 600 a month and 600/30 is 20.00 per day. I am going to be forced to go elsewhere to take showers until it is fixed.
Penalized For Making Timely Rent Payment. | Case#**-*713 When I attempted to make my February rent payment, the online system had a technical issue that did not allow the echeck payment option. The only option it had available was to pay by debit/credit card. When usually I always use the echeck option because there is no fee. I did go ahead and use the debit card option because I did not want my rent late. The following day, I went into the office and notified them of the issue. Melissa is her name I believe stated "We are aware of the issue on last night. Once the accounts are reconciled etc. the fees would be credited." I understood this to be the fee I was charged as well, sense I'd explained to them what had happened. When the fee wasn't credited for March, I made another attempt. I was told to email them to show where I was charged the fee. Even after doing so, I was later (the next month, April) told that they wasn't going to credit the fee nor adjust my rent in that amount. I should not be penalized for their issue.
Neglect needed repairs, Harrasment, Discrimantion, False accusations, Emotional Damages | Case#**-*234
OCEANSIDE,
CA -
92057 5308
Has neglect to prioritize fixing the problems. Both bathrooms are defective. Unable to take bath if ever it possible, time is limited , One is slow drain and One does not drain at all. Both sink in the two bathroom are also defective, slow drain and one of the sink tube leaks.
The water way that is connected to the washer also has drainage problems. When laundry is being done, the tube must be taken outdoor in order for machine to properly function and laundry be done
Electric outage in one bathroom, by the washer and the backyard. Unable to see or maneuver around this certain area
Broken Fence: the neighbors pitpull enters the property and our dogs do the same.
Bug problems: There is a big gap between a door and its framed allowing bugs to come in. Newborn baby is being bitten by this bugs.
False accusations, Owners Agent accused us of breaking lease agreement. He wrote a letter stating that I misrepresented the number of people and pets that is living in this house. When we asked for original copy he failed to give us one.
Endless phone calls regarding due rent, calling the collection agency, and threatens to talk to Jade Rhodes Marine C/O's.
Gardening, grass both front yard and backyard has grown uncontrollable.
Emotional Damages: Children living in this home is in distress. Unable to take proper Bath and affected by this circumstances, children shows depressant and one has already attempted suicide. The stress level is unbearable. We no longer know how to cope through it. All we want is peaceful and functional home to live in.
Bed Bug Infestation - Landord Refuses To Exterminate | Case#**-*204
SACRAMENTO,
CA -
95823 3867
The bed bug infestation has caused great distress to my family and me. We are bit by bed bugs several times during the night that create itching and secondary infections due to scratching these bites. The infestation causes us insomnia due to the \\\"sensation\\\" of or real crawling bed bugs on our skin, in/on our clothing, and in/on our bed. The presence of bugs causes us anxiety, pain, and discomfort. The efforts made to control the infestation from growing have resulted in very temporary relief of bites for only one or two days. The continuous use of bed bug sprays to slow down the bugs’ reproduction is creating a health hazard to myself, my daughter, and my son who suffers from asthma. We have went through two full cans of bed bug spray, used holistic methods of essential oils, and purchased a steamer to no avail in eradicated these pests.
The bed bug infestation creates a health hazard to every place we go as these bed bugs hide in purses, backpacks, and clothing. We unknowingly risk bringing these pests to places of work, school, colleges, places of worship, and public transportation. Even our vehicles are subject to infestation if not handled properly. Another unfortunate risk is the bed bugs will travel to other homes in the complex, and any disregard to this pest problem creates a health risk to the public and the property complex.
According to California Law, the landlord has 30 days upon receipt of the notification of pests to hire an exterminator, Civil Code §1954 requires that the owner provide the tenant with 24 hour written notice of intent to enter. I sent an email on August 13, 2015 as my formal request and consider the 30 day countdown as of that date.
It is in the best interest of both parties to remedy this pest infestation to eliminate personal and public health risks. Please contact me at your earliest convenience to begin the process of exterminating these pests. As we work together, I look forward to having a longstanding tenant and landlord partnership.
Bed Bug Issue | Case#**-*183
Dallas,
Texas -
75252
I pouya and khatereh Tavakoli have been in a back and forth situation with the property manager to resolve the issue and have been so patient and asked the manager to resolve the issue as soon as possible and just sends someone that is not a certified bed bug exterminator and everything has been done as said in Their letter to be prepared as we have been prepared and ready to get it done but then the inspector says everything is good ready to be sprayed then I get a letter saying not prepared how is one not prepared after 1 month and on top of it get fined by the apartment for not being prepared which was told by the company it was $75 for the charge and not $200 which was charged by apartment manager own will please fix the issue ASAP as for no more delays by the apartment complex manager I have pictures and letters from when the time has started from and as a disturbance have not been able to properly sleep in a bed without pain this is a big nuisance
Thank you,
Pouya and khatereh tavakoli
Repair And Billing Issues | Case#**-*569
SYLMAR,
CA -
91342 7727
For several months I\'ve asked that my a/c be fixed. I was given the run around during this time and conflicting accounts of what the problem was. I had to threaten to take them to court to get anything done. As of yesterday, someone finally arrived to \"fix\" my a/c issue and it was working when I arrived home last night. Today, my and only my power is out! I checked the breakers, called DWP, notified the manager, and sent an email to find out what was going on. It\'s been 4hrs without power and no updates. My lights, ceiling fans, refrigerator, and dishwasher all have power and everything else is out. I believe the wiring is faulty and that they are aware of it.
Deposit & Repairs | Case#**-*479
League City ,
Texas -
77573
This landlord made things up that she says we did to the home and did not send my complete deposit. There was no damage to the home...I told her I have people that will back that up. It seems that she made up costs of supposed repairs, and provided no receipts. She said it cost $250 to repair brackets in the master closet....I actually put extras in there upon move in. That I didn’t charge her for. Our whole process with her was just a nightmare. Twice in the summer our a/c went out, the second time was when I came home from knee replacement surgery. I also have heart disease. But she had no sense or urgency or compassion. Repairs are supposed to be done in a timely matter, which according to the Fair housing Tenant Law, is 7 days. Some of ours took 4 months. Somebody needs to start complaining about her...because we believe she does this to all tenets.
Threats To Family | Case#**-*677
Albuquerque,
New Mexico -
87106
Dan Romero made several violent threats via Voicemails and Texts to my Sister, Lisa Russell, during August and September resulting in Lisa going to the Police, then blocking his phone number.
This came after I warned him early August to stop harassing me due to my financial woes, and it is a current Pandemic violation of Landlord harassment.
Lisa is a 20 year member of the Homebuilders Association, a Landlord of 6 properties, one valued above 1 million dollars, a devoted Church goer, and never once had any dealing with the law.
Retaliation By Landlord, Stealing, Drunken Violence, Unhealthy Living Cond | Case#**-*390
BREMERTON,
WA -
98310 2109
I am catastrophically disabled and from the start of my tenancy I was stolen from, falsely accused, to the point of harassment, I guess they get their jollies this way. I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ve been attacked by the maintenance man while he was drunk. Prestige Mangt did nothing So now they know they can do anything and get away with it. I had some help from Fair housing but they can only do so much. So after we were working on getting me moved they filed an Unlawful Detainer and Writ of Restitution. Then the manager Krystal Barton quit so was unavailable for questioning in court. So I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'m disabled and in poverty, I was never late on my rent, nor broke any rules. I made it a better place for everyone and I don\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'t have an attorney so they can do anything they want to me and there\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s no one that can or will help. This is inhumane the things that they did, it was so horrifying that they can just do these things. I lived in constant fear and was looking for another place but there were just no vacancies and or I don\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'t qualify due to my income. Now I have an eviction so now I will never get into the government programs that I am signed up for. I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'ve been to court over 10 times and have tried to clear my name, they even admitted I did nothing wrong in court, but it was not granted in my favor. I have to appeal now, and the management is trying to charge me for things they just made uo, I tried to speak with them, they said too bad, you have to pay it. So I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'m being treated as though I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'m guilty but I did nothing wrong. How is this possible? I need help please, this has ruined what I have worked to keep, my good name, I\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'m a very gracious and generous kind person. Please if there\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\'s is anything you can or will do to help I so greatly appreciate it. Thanks so very much for your time and help.
Deposit Dispute Complaint Process in 3 Simple Steps:
File Apartment Complaint: Fill out complaint form with your proposed resolution. Instantly recieve your case number.
Check Status: See the current status, respond, upload files or images, accept fair solution or purpose alternative solutions.
Landlord Public Record: Positive or Negative record is attached to landlord based upon their responses. Your (tenant) information is not made public.
Complaints Tips:
Uploading pictures / files is helpful
Try to request fair solutions
Focus on major issue, not on many
Check your status every 3 days
Avoid accusations or hostile tones
Be willing to accept alternate solution
How Does the RPA Help Me Get My Deposit Back?
As a tenant you have the right to get every penny of your deposit back. When you file a complaint through the Rental Protection Agency this starts a formal dispute resolution process in which the RPA will do everything in our power to see that your landlord promptly resolves your complaint. Landlords know that if they fail to cooperate with the RPA it can result in a negative public record that can make it hard for them to fill vacancies in the future.
Why is there a Filing Fee of $35
The $35 filing fee is the only required fee to process a complaint. The fee is required to help offset the cost of representing your complaint. The RPA complaint center is designed as a low cost legal solution for tenants and in most cases is more affordable than other legal options. Many tenants will compare the cost of filing a complaint to the cost of not filing a complaint. If you file a complaint and the problem is resolved will the solution be worth the cost of filing the complaint?
TIP: Don't forget, on the complaint form you can request that your landlord reimburse you for filing fee.
Most tenants file a complaint with the RPA to solve the problem such as getting a deposit refunded, or to get an unfair charge or deduction removed. However, some tenants file a complaint to report the landlord publicly as a warning to other tenants. When a complaint is filed against a landlord it will show up on their public record which is indexed by all major search engines. Filing a complaint is one way for tenants to stand up against bad landlords to warn future tenants about deposit problems they've had.
Does the RPA Guarantee to Solve My Deposit Refund Complaint?
We do guarantee to do everything in our power to solve each complaint that is filed. However, there are some situations where bad landlords fail to cooperate. The RPA can't force a landlord to comply if they refuse; but we can impact their public record which can make it difficult for them to find new tenants. We guarantee to represent the complaint and to create a public record against landlords that fail to resolve complaints.
Will My Name Show up Publicly?
No. After the complaint is closed and made public; your information (tenant name) is removed. During the complaint process your complaint can only be accessed through your case number and pin number. Both the landlord and tenant are assigned a pin number that is unique. The RPA protects tenant's privacy by blocking your name from the public record database. However, the record does show the landlord name.
Protection Against Landlord Retaliation
Its unlawful for your landlord to retaliate against you because you filed a complaint. Your landlord cannot evict, harass, limit access, raise rent, or treat you unfairly because you filed a complaint. As a tenant, you must still pay rent and comply with rent terms stated within your contract. Filing a complaint does not eliminate your responsibilities.
All 50 States have regulations that protect security deposits. In most cases the landlord is required to provide a refund within 30 days and must provide proof cost associated with charges or deductions against your deposit. Many states require the landlord to furnish copies of receipts for work completed. If you have a deposit refund dispute or feel your landlord is being unfair with your security deposit; you have rights. Filing a complaint is one of those rights.
